Karen Acres Care Center: Staffing, Turnover, and Inspection Record
Karen Acres Care Center is a 35-bed for-profit nursing home in Urbandale, Iowa. In the CMS August 2026 release it reported 2.20 nurse aide hours per resident per day, 12% below the Iowa average of 2.51, and 37.5% nursing staff turnover (Iowa average 44.0%).
Karen Acres Care Center
3605 Elm DriveUrbandale, IA 50322
Polk County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Karen Acres Care Center, nurse aides logged 2.20 hours per resident per day, 12% below the Iowa average. With about 30 residents a day, that works out to roughly 67 aide hours a day, or about 8 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Iowa avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.20 | 2.51 | 2.32 |
| Licensed practical nurses | 0.34 | 0.56 | 0.86 |
| Registered nurses | 0.73 | 0.74 | 0.69 |
| All nursing staff | 3.27 | 3.82 | 3.86 |
| All nursing staff, weekends | 3.04 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
37.5% of nursing staff at Karen Acres Care Center left over the year CMS measured, against a Iowa average of 44.0% and a US average of 45.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 11, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (Iowa average 6.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Karen Acres Care Center holds 5 of 5 overall; the Iowa average is 3.1.
About Karen Acres Care Center
- Ownership: For profit - Corporation
- Legal name: Crystal Inc
- Medicare and Medicaid certified since: Jun 1, 2002
- Councils: resident council
- Area: urban
Nursing homes near Karen Acres Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Royal Oaks Nursing and Rehabilitation Center Urbandale · SFF candidate | 1.2 | 115 | 2.49 | 3.63 | 66.7% | 1 | $434,825 |
| Pine Acres Rehabilitation and Care Center West Des Moines · Special Focus Facility · abuse citation | 2.5 | 140 | 2.72 | 3.84 | 56.9% | — | $478,835 |
| Calvin Community Des Moines | 2.6 | 59 | 2.48 | 4.19 | 31.3% | 4 | None |
| Childserve Habilitation Center Johnston | 2.7 | 74 | 4.94 | 10.30 | 33.9% | 5 | None |
| Walnut Ridge Clive | 2.9 | 60 | 3.80 | 4.89 | 24.4% | 5 | None |
| Bishop Drumm Retirement Center Johnston · SFF candidate | 3.1 | 150 | 2.54 | 3.64 | 34.9% | 1 | $258,177 |
| Iowa Jewish Senior Life Center Des Moines · staffing data not validated | 3.2 | 46 | — | — | 52.9% | 2 | None |
| Ramsey Village Des Moines | 3.8 | 78 | 2.69 | 4.05 | 47.1% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.