Holiday Heights Healthcare: Staffing, Turnover, and Inspection Record
Holiday Heights Healthcare is a 51-bed nonprofit nursing home in Norman, Oklahoma, part of Bridges Health. In the CMS August 2026 release it reported 2.12 nurse aide hours per resident per day, 16% below the Oklahoma average of 2.53, and 66.0% nursing staff turnover (Oklahoma average 55.5%).
Holiday Heights Healthcare
301 East DaleNorman, OK 73069
Cleveland County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Holiday Heights Healthcare, nurse aides logged 2.12 hours per resident per day, 16% below the Oklahoma average. With about 45 residents a day, that works out to roughly 95 aide hours a day, or about 12 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Oklahoma avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.12 | 2.53 | 2.32 |
| Licensed practical nurses | 1.06 | 0.92 | 0.86 |
| Registered nurses | 0.39 | 0.34 | 0.69 |
| All nursing staff | 3.57 | 3.79 | 3.86 |
| All nursing staff, weekends | 3.24 | 3.44 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
66.0% of nursing staff at Holiday Heights Healthcare left over the year CMS measured, against a Oklahoma average of 55.5% and a US average of 45.8%.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 24, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (Oklahoma average 6.6). CMS lists 1 fine totaling $8,351 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 19, 2026 | Fine | $8,351 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Holiday Heights Healthcare holds 5 of 5 overall; the Oklahoma average is 2.7.
About Holiday Heights Healthcare
- Ownership: Non profit - Corporation
- Chain: Bridges Health, 33 homes
- Legal name: Holiday Heights Operations, LLC
- Medicare and Medicaid certified since: Apr 1, 2020
- Area: urban
Nursing homes near Holiday Heights Healthcare
The closest homes by distance, with the same CMS figures. Select a column to sort.
| 24th Place Norman | 2.5 | 89 | 2.19 | 3.04 | 75.3% | 1 | $23,179 |
| Ignite Medical Resort Norman, LLC Norman | 2.7 | 52 | 1.50 | 3.36 | 68.0% | 1 | $16,660 |
| Medical Park West Rehabilitation & Skilled Care Norman | 3.5 | 104 | 2.34 | 3.67 | 51.0% | 1 | $36,863 |
| Grace Skilled and Nursing Therapy Norman Norman | 3.9 | 136 | 1.99 | 3.60 | 46.8% | 5 | None |
| Noble Health Care Center Noble | 6.2 | 110 | 2.26 | 3.35 | 62.4% | 1 | None |
| Thunder Care and Rehabilitation Moore · abuse citation | 9.0 | 154 | 2.13 | 3.06 | 58.9% | 1 | $30,137 |
| Meadowlake Estates Oklahoma City | 10.1 | 124 | 2.20 | 3.37 | 59.3% | 1 | $23,611 |
| Accel At Crystal Park Oklahoma City | 11.3 | 69 | 2.29 | 3.88 | 85.6% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.