Hillcrest Nursing and Rehabilitation Community: Staffing, Turnover, and Inspection Record
Hillcrest Nursing and Rehabilitation Community is a 39-bed for-profit nursing home in North Muskegon, Michigan, part of Atrium Centers. In the CMS August 2026 release it reported 2.10 nurse aide hours per resident per day, 10% below the Michigan average of 2.33, and 52.0% nursing staff turnover (Michigan average 44.1%).
Hillcrest Nursing and Rehabilitation Community
695 Mitzi StreetNorth Muskegon, MI 49445
Muskegon County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Hillcrest Nursing and Rehabilitation Community, nurse aides logged 2.10 hours per resident per day, 10% below the Michigan average. With about 36 residents a day, that works out to roughly 76 aide hours a day, or about 9 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.10 | 2.33 | 2.32 |
| Licensed practical nurses | 0.94 | 0.88 | 0.86 |
| Registered nurses | 0.55 | 0.78 | 0.69 |
| All nursing staff | 3.59 | 3.99 | 3.86 |
| All nursing staff, weekends | 3.22 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
52.0% of nursing staff at Hillcrest Nursing and Rehabilitation Community left over the year CMS measured, against a Michigan average of 44.1% and a US average of 45.8%. Registered nurse turnover was 42.9%.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 4, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 4 health deficiencies (Michigan average 10.1). CMS lists 0 fines and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 11, 2024 | Payment Denial | 34 days from Apr 4, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Hillcrest Nursing and Rehabilitation Community holds 5 of 5 overall; the Michigan average is 3.1.
About Hillcrest Nursing and Rehabilitation Community
- Ownership: For profit - Corporation
- Chain: Atrium Centers, 26 homes
- Legal name: Atrium Hillcrest, LLC
- Medicare and Medicaid certified since: Aug 1, 1992
- Councils: resident council
- Area: urban
Nursing homes near Hillcrest Nursing and Rehabilitation Community
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Harbor Terrace Senior Living Muskegon | 2.6 | 58 | 3.06 | 5.59 | — | 5 | None |
| Lake Woods Nursing & Rehabilitation Center Muskegon · abuse citation | 3.8 | 90 | 2.76 | 3.87 | 57.7% | 2 | $67,541 |
| Optalis Health & Rehabilitation of Muskegon Muskegon | 4.1 | 107 | 1.92 | 3.21 | 51.4% | 2 | None |
| Roosevelt Park Nursing and Rehabilitation Communit Muskegon · abuse citation | 4.9 | 39 | 2.27 | 3.92 | 46.9% | 2 | None |
| Christian Care Nursing Center Muskegon | 5.0 | 49 | 2.60 | 4.15 | 36.4% | 2 | None |
| Optalis Health & Rehabilitation of Whitehall Whitehall · abuse citation | 9.8 | 125 | 2.03 | 3.23 | 57.8% | 1 | None |
| Heartwood Lodge Trinity Health Spring Lake | 12.2 | 84 | 2.62 | 3.97 | 48.0% | 1 | None |
| Riverside Nursing Centre Grand Haven | 15.0 | 34 | 2.17 | 3.72 | 71.0% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.