Highland Palms Healthcare Center: Staffing, Turnover, and Inspection Record
Highland Palms Healthcare Center is a 99-bed for-profit nursing home in Highland, California, part of Pacs Group. In the CMS August 2026 release it reported 2.33 nurse aide hours per resident per day, 12% below the California average of 2.65, and 39.3% nursing staff turnover (California average 36.7%).
Highland Palms Healthcare Center
7534 Palm AveHighland, CA 92346
San Bernardino County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Highland Palms Healthcare Center, nurse aides logged 2.33 hours per resident per day, 12% below the California average. With about 91 residents a day, that works out to roughly 213 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 4% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.33 | 2.65 | 2.32 |
| Licensed practical nurses | 1.24 | 1.20 | 0.86 |
| Registered nurses | 0.26 | 0.67 | 0.69 |
| All nursing staff | 3.83 | 4.52 | 3.86 |
| All nursing staff, weekends | 3.69 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
39.3% of nursing staff at Highland Palms Healthcare Center left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 16.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 30, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 8 health deficiencies (California average 15.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Highland Palms Healthcare Center holds 4 of 5 overall; the California average is 3.2.
About Highland Palms Healthcare Center
- Ownership: For profit - Limited Liability company
- Chain: Pacs Group, 274 homes
- Legal name: Cedar Holding LLC
- Medicare and Medicaid certified since: Jan 1, 1973
- Area: urban
Nursing homes near Highland Palms Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Sierra Vista Highland · abuse citation | 1.7 | 116 | 1.66 | 2.46 | 29.5% | 3 | None |
| Del Rosa Villa San Bernardino · abuse citation | 2.6 | 104 | 2.40 | 3.84 | 49.1% | 2 | $43,930 |
| Haven Post Acute San Bernardino | 3.3 | 99 | 2.66 | 4.26 | 55.9% | 4 | $37,557 |
| Totally Kids Rehabilitation Hospital - D/P SNF Loma Linda | 3.6 | 56 | 5.14 | 11.90 | 31.3% | 5 | None |
| Arrowhead Springs Healthcare San Bernardino | 4.0 | 119 | 2.71 | 4.61 | 25.2% | 4 | None |
| Medical Center Convalescent Hospital San Bernardino | 4.1 | 99 | 2.54 | 4.06 | 28.4% | 4 | None |
| Valley Healthcare Center San Bernardino | 4.1 | 109 | 2.55 | 4.01 | — | 4 | $37,151 |
| Waterman Canyon Post Acute San Bernardino | 4.1 | 166 | 2.56 | 4.01 | 40.6% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.