Highland Oaks: Staffing, Turnover, and Inspection Record
Highland Oaks is a 24-bed nonprofit nursing home in Elgin, Illinois. In the CMS August 2026 release it reported 3.65 nurse aide hours per resident per day, 75% above the Illinois average of 2.09, and 27.5% nursing staff turnover (Illinois average 44.5%).
Highland Oaks
2750 West Highland AvenueElgin, IL 60123
Kane County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Highland Oaks, nurse aides logged 3.65 hours per resident per day, 75% above the Illinois average. With about 22 residents a day, that works out to roughly 79 aide hours a day, or about 10 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.65 | 2.09 | 2.32 |
| Licensed practical nurses | 0.52 | 0.64 | 0.86 |
| Registered nurses | 1.08 | 0.72 | 0.69 |
| All nursing staff | 5.25 | 3.45 | 3.86 |
| All nursing staff, weekends | 4.68 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
27.5% of nursing staff at Highland Oaks left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 37.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 11, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (Illinois average 12.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Highland Oaks holds 5 of 5 overall; the Illinois average is 2.5.
About Highland Oaks
- Ownership: Non profit - Church related
- Legal name: Legal Business Name Not Available
- Medicare and Medicaid certified since: Apr 29, 1986
- Councils: resident council
- Area: urban
Nursing homes near Highland Oaks
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Pearl of Elgin Elgin | 0.6 | 139 | 1.77 | 3.18 | 40.2% | 4 | $19,250 |
| The Pearl of Fox River Valley Elgin | 1.7 | 112 | 1.92 | 3.48 | 48.5% | 3 | $142,448 |
| River View Rehab Center Elgin · abuse citation | 1.9 | 203 | 1.11 | 1.97 | 33.3% | 2 | $452,802 |
| Avondale Estates of Elgin Elgin | 2.0 | 120 | 2.85 | 5.21 | 31.3% | 5 | None |
| Aperion Care Elgin Elgin | 2.0 | 101 | 1.51 | 2.72 | 49.1% | 3 | $56,661 |
| Crescent Care of Elgin Elgin | 3.5 | 88 | 1.95 | 3.46 | 41.3% | 4 | $44,709 |
| Aperion Care Fox River Elgin | 4.0 | 94 | 1.90 | 3.17 | 39.7% | 5 | None |
| Tower Hill Healthcare Center South Elgin · abuse citation | 4.3 | 206 | 1.83 | 2.74 | 38.3% | 1 | $57,365 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.