Higher Call Nursing Center: Staffing, Turnover, and Inspection Record
Higher Call Nursing Center is a 86-bed for-profit nursing home in Quapaw, Oklahoma. In the CMS August 2026 release it reported 2.37 nurse aide hours per resident per day, 6% below the Oklahoma average of 2.53, and 62.3% nursing staff turnover (Oklahoma average 55.5%).
Higher Call Nursing Center
407 Whitebird StreetQuapaw, OK 74363
Ottawa County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Higher Call Nursing Center, nurse aides logged 2.37 hours per resident per day, 6% below the Oklahoma average. With about 44 residents a day, that works out to roughly 105 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 6% below the all-days figure.
| Hours per resident per day | This home | Oklahoma avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.37 | 2.53 | 2.32 |
| Licensed practical nurses | 0.77 | 0.92 | 0.86 |
| Registered nurses | 0.47 | 0.34 | 0.69 |
| All nursing staff | 3.61 | 3.79 | 3.86 |
| All nursing staff, weekends | 3.40 | 3.44 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
62.3% of nursing staff at Higher Call Nursing Center left over the year CMS measured, against a Oklahoma average of 55.5% and a US average of 45.8%. Registered nurse turnover was 60.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 9, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 7 health deficiencies (Oklahoma average 6.6). CMS lists 1 fine totaling $18,113 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 28, 2024 | Fine | $18,113 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Higher Call Nursing Center holds 1 of 5 overall; the Oklahoma average is 2.7.
About Higher Call Nursing Center
- Ownership: For profit - Limited Liability company
- Legal name: Global Higher Call Nursing LLC
- Medicare and Medicaid certified since: Oct 6, 2020
- Councils: resident council
- Area: rural
Nursing homes near Higher Call Nursing Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Eastwood Manor Commerce · no staffing data submitted | 4.9 | 80 | — | — | — | 2 | $31,815 |
| Windridge Nursing and Rehabilitation Center Miami | 5.3 | 100 | 2.24 | 3.47 | — | 5 | None |
| Miami Nursing Center, LLC Miami · SFF candidate · abuse citation | 7.8 | 82 | 2.62 | 3.65 | 42.4% | 1 | $20,515 |
| Quaker Hill Manor Baxter Springs | 8.2 | 53 | 2.57 | 3.78 | 42.9% | 4 | None |
| Galena Nursing & Rehab Center Galena · abuse citation | 12.0 | 45 | 2.57 | 3.81 | 66.0% | 2 | $21,645 |
| Seneca Nursing Seneca | 12.1 | 80 | 1.92 | 2.78 | 63.8% | 1 | None |
| Communities of Wildwood Ranch Joplin | 13.2 | 120 | 3.26 | 4.81 | 42.1% | 4 | None |
| Westgate Joplin | 13.2 | 120 | 2.41 | 3.74 | 54.2% | 2 | $70,134 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.