Heritage of Bel Air: Staffing, Turnover, and Inspection Record
Heritage of Bel Air is a 112-bed nonprofit nursing home in Norfolk, Nebraska, part of Vetter Senior Living. In the CMS August 2026 release it reported 2.87 nurse aide hours per resident per day, 9% above the Nebraska average of 2.64, and 35.8% nursing staff turnover (Nebraska average 48.7%).
Heritage of Bel Air
1203 North 13th StreetNorfolk, NE 68701
Madison County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage of Bel Air, nurse aides logged 2.87 hours per resident per day, 9% above the Nebraska average. With about 105 residents a day, that works out to roughly 301 aide hours a day, or about 38 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | Nebraska avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.87 | 2.64 | 2.32 |
| Licensed practical nurses | 0.49 | 0.67 | 0.86 |
| Registered nurses | 0.59 | 0.67 | 0.69 |
| All nursing staff | 3.94 | 3.98 | 3.86 |
| All nursing staff, weekends | 3.36 | 3.49 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
35.8% of nursing staff at Heritage of Bel Air left over the year CMS measured, against a Nebraska average of 48.7% and a US average of 45.8%. Registered nurse turnover was 18.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 31, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 4 health deficiencies (Nebraska average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage of Bel Air holds 5 of 5 overall; the Nebraska average is 2.8.
About Heritage of Bel Air
- Ownership: Non profit - Corporation
- Chain: Vetter Senior Living, 22 homes
- Legal name: VSL Norfolk LLC
- Medicare and Medicaid certified since: May 16, 1989
- Councils: resident and family councils
- Area: rural
Nursing homes near Heritage of Bel Air
The closest homes by distance, with the same CMS figures. Select a column to sort.
| St. Joseph's Rehabilitation and Care Center Norfolk | 0.7 | 83 | 2.36 | 3.44 | 65.0% | 1 | None |
| Community Pride Care Center Battle Creek · many days without an RN | 9.7 | 50 | 1.38 | 2.23 | 46.2% | 4 | None |
| Accura HealthCare of Pierce Pierce | 11.7 | 75 | 1.71 | 2.82 | 61.8% | 3 | None |
| Stanton Health Center Stanton | 12.1 | 70 | 2.63 | 3.66 | 53.4% | 4 | None |
| Arbor Care Centers-Countryside LLC Madison · staffing data not validated | 14.4 | 70 | — | — | 64.1% | 2 | $26,750 |
| Colonial Manor of Randolph Randolph | 22.9 | 45 | 2.16 | 3.63 | — | 1 | None |
| Wayne Countryview Care and Rehabilitation Wayne | 25.5 | 60 | 2.87 | 3.82 | 55.3% | 3 | None |
| Clarkson Community Care Center Inc Clarkson · many days without an RN | 26.8 | 51 | 0.94 | 1.43 | — | 1 | $15,593 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.