Heritage Manor Health & Rehab: Staffing, Turnover, and Inspection Record
Heritage Manor Health & Rehab is a 64-bed for-profit nursing home in Bossier City, Louisiana. In the CMS August 2026 release it reported 1.54 nurse aide hours per resident per day, 32% below the Louisiana average of 2.27, and 58.7% nursing staff turnover (Louisiana average 47.6%).
Heritage Manor Health & Rehab
2575 Airline DriveBossier City, LA 71111
Bossier County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Manor Health & Rehab, nurse aides logged 1.54 hours per resident per day, 32% below the Louisiana average. With about 54 residents a day, that works out to roughly 83 aide hours a day, or about 10 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Louisiana avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.54 | 2.27 | 2.32 |
| Licensed practical nurses | 1.23 | 1.15 | 0.86 |
| Registered nurses | 0.22 | 0.30 | 0.69 |
| All nursing staff | 2.99 | 3.73 | 3.86 |
| All nursing staff, weekends | 2.57 | 3.18 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
58.7% of nursing staff at Heritage Manor Health & Rehab left over the year CMS measured, against a Louisiana average of 47.6% and a US average of 45.8%. Registered nurse turnover was 60.0%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 17, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 16 health deficiencies (Louisiana average 6.7). CMS lists 1 fine totaling $73,487 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 24, 2024 | Fine | $73,487 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Manor Health & Rehab holds 1 of 5 overall; the Louisiana average is 2.5.
About Heritage Manor Health & Rehab
- Ownership: For profit - Limited Liability company
- Legal name: 2575 Airline Drive Opco LLC
- Medicare and Medicaid certified since: Mar 1, 1995
- Councils: resident and family councils
- Area: urban
Nursing homes near Heritage Manor Health & Rehab
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Pilgrim Manor Skilled Nursing and Rehabilitation Bossier City · abuse citation | 0.9 | 155 | 2.21 | 3.40 | 69.3% | 1 | $186,253 |
| Adira Medical Resort Bossier City | 2.2 | 77 | 1.45 | 3.41 | 86.7% | 1 | $8,281 |
| Cypress Point Nursing & Rehabilitation Center Bossier City | 3.0 | 142 | 2.21 | 3.67 | 47.6% | 4 | None |
| Old Brownlee Community Care Center Bossier City | 3.6 | 89 | 2.95 | 4.78 | 39.8% | 5 | None |
| Northwest Louisiana Veterans Home Bossier City | 4.1 | 8 | — | — | — | 4 | None |
| Highland Place Rehab and Nursing Center Shreveport · staffing data not validated | 4.2 | 227 | — | — | — | 1 | $294,723 |
| Harmony House Nursing and Rehabilitation Center, I Shreveport | 5.0 | 115 | 2.32 | 3.48 | 47.0% | 4 | None |
| Magnolia Manor Nursing and Rehab Ctr, LLC Shreveport | 5.6 | 98 | 2.33 | 3.57 | 29.6% | 3 | $36,566 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.