Heritage Manor: Staffing, Turnover, and Inspection Record
Heritage Manor is a 65-bed nonprofit nursing home in Chisholm, Minnesota, part of St. Francis Health Services. In the CMS August 2026 release it reported 1.80 nurse aide hours per resident per day, 29% below the Minnesota average of 2.52, and 31.0% nursing staff turnover (Minnesota average 42.2%).
Heritage Manor
321 Northeast Sixth StreetChisholm, MN 55719
St. Louis County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Manor, nurse aides logged 1.80 hours per resident per day, 29% below the Minnesota average. With about 57 residents a day, that works out to roughly 103 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Minnesota avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.80 | 2.52 | 2.32 |
| Licensed practical nurses | 0.65 | 0.61 | 0.86 |
| Registered nurses | 0.96 | 1.06 | 0.69 |
| All nursing staff | 3.41 | 4.19 | 3.86 |
| All nursing staff, weekends | 2.92 | 3.71 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
31.0% of nursing staff at Heritage Manor left over the year CMS measured, against a Minnesota average of 42.2% and a US average of 45.8%. Registered nurse turnover was 25.0%.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 26, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 16 health deficiencies (Minnesota average 7.0). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Manor holds 1 of 5 overall; the Minnesota average is 3.2.
About Heritage Manor
- Ownership: Non profit - Church related
- Chain: St. Francis Health Services, 14 homes
- Legal name: Chisholm Health Center
- Medicare and Medicaid certified since: Sep 1, 1982
- Councils: resident and family councils
- Area: urban
Nursing homes near Heritage Manor
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Cornerstone Villa Buhl | 4.3 | 43 | 2.61 | 4.01 | 44.4% | 3 | $11,243 |
| Guardian Angels Health & Rehab Center Hibbing | 5.3 | 65 | 2.20 | 3.99 | 26.1% | 2 | $26,481 |
| The Waterview Pines LLC Virginia | 15.0 | 83 | 1.88 | 3.30 | 57.1% | 1 | $10,036 |
| Essentia Health Virginia Care Cent Virginia | 15.2 | 40 | 2.39 | 5.08 | 40.7% | 5 | None |
| The Waterview Woods LLC Eveleth · many days without an RN | 15.6 | 65 | 1.75 | 2.94 | 50.0% | 1 | $55,269 |
| Cook Hospital & Care Center Cook | 26.4 | 28 | 2.81 | 4.46 | — | 4 | None |
| Essentia Health Northern Pines Medical Center Aurora | 30.1 | 33 | 2.40 | 3.67 | 22.6% | 5 | None |
| The Emeralds at Grand Rapids LLC Grand Rapids | 36.7 | 93 | 2.03 | 3.47 | 48.9% | 1 | $65,900 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.