Heritage Center: Staffing, Turnover, and Inspection Record
Heritage Center is a 160-bed for-profit nursing home in Huntington, West Virginia, part of Genesis Healthcare. In the CMS August 2026 release it reported 1.86 nurse aide hours per resident per day, 9% below the West Virginia average of 2.04, and 43.9% nursing staff turnover (West Virginia average 44.1%).
Heritage Center
101-13th StreetHuntington, WV 25701
Cabell County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Center, nurse aides logged 1.86 hours per resident per day, 9% below the West Virginia average. With about 156 residents a day, that works out to roughly 290 aide hours a day, or about 36 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | West Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.86 | 2.04 | 2.32 |
| Licensed practical nurses | 0.93 | 0.90 | 0.86 |
| Registered nurses | 0.67 | 0.73 | 0.69 |
| All nursing staff | 3.47 | 3.66 | 3.86 |
| All nursing staff, weekends | 3.12 | 3.17 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
43.9% of nursing staff at Heritage Center left over the year CMS measured, against a West Virginia average of 44.1% and a US average of 45.8%. Registered nurse turnover was 53.6%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 30, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 18 health deficiencies (West Virginia average 11.6). CMS lists 2 fines totaling $110,933 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 20, 2026 | Fine | $19,413 |
| Mar 26, 2024 | Fine | $91,520 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Center holds 1 of 5 overall; the West Virginia average is 3.0.
About Heritage Center
- Ownership: For profit - Corporation
- Chain: Genesis Healthcare, 184 homes
- Legal name: 101 13th Street Operations LLC
- Medicare and Medicaid certified since: Jan 1, 1978
- Councils: resident council
- Area: urban
Nursing homes near Heritage Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Huntington Health and Rehabilitation Center Huntington | 0.8 | 186 | 1.89 | 3.61 | 54.6% | 2 | None |
| Madison Park Healthcare Huntington | 1.8 | 41 | 2.07 | 3.84 | 37.2% | 5 | None |
| St. Mary's Hospital Huntington · no staffing data submitted | 2.7 | 19 | — | — | — | 5 | None |
| Riverview Post Acute South Point | 5.2 | 100 | 1.62 | 2.92 | 48.1% | 3 | None |
| Wayne Healthcare Center Wayne | 11.3 | 60 | 2.18 | 3.79 | 33.3% | 5 | None |
| Woodland Oaks Ashland | 12.4 | 110 | 2.15 | 3.77 | 48.9% | 4 | None |
| Harbor Healthcare of Ironton Ironton | 14.2 | 125 | 2.29 | 3.82 | 43.8% | 4 | None |
| Sanctuary at Ohio Valley Ironton | 14.4 | 93 | 2.04 | 3.43 | 40.6% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.