Hayward Health Services: Staffing, Turnover, and Inspection Record
Hayward Health Services is a 50-bed for-profit nursing home in Hayward, Wisconsin, part of North Shore Healthcare. In the CMS August 2026 release it reported 1.96 nurse aide hours per resident per day, 24% below the Wisconsin average of 2.58, and 37.8% nursing staff turnover (Wisconsin average 46.9%).
Hayward Health Services
10775 Nyman AveHayward, WI 54843
Sawyer County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Hayward Health Services, nurse aides logged 1.96 hours per resident per day, 24% below the Wisconsin average. With about 34 residents a day, that works out to roughly 66 aide hours a day, or about 8 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.96 | 2.58 | 2.32 |
| Licensed practical nurses | 0.27 | 0.64 | 0.86 |
| Registered nurses | 1.21 | 0.99 | 0.69 |
| All nursing staff | 3.43 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.20 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
37.8% of nursing staff at Hayward Health Services left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 40.0%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 17, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Wisconsin average 9.5). CMS lists 1 fine totaling $12,649 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 14, 2023 | Fine | $12,649 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Hayward Health Services holds 3 of 5 overall; the Wisconsin average is 3.0.
About Hayward Health Services
- Ownership: For profit - Limited Liability company
- Chain: North Shore Healthcare, 59 homes
- Legal name: NSH Valley of Hayward LLC
- Medicare and Medicaid certified since: Sep 1, 1989
- Councils: resident council
- Area: rural
Nursing homes near Hayward Health Services
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Water's Edge Hayward | 12.3 | 50 | 3.15 | 4.50 | 51.9% | 5 | None |
| Dove Healthcare - Spooner Spooner | 24.0 | 50 | 3.02 | 4.63 | 71.4% | 2 | None |
| Shell Lake Health Care Center Shell Lake | 34.8 | 50 | 2.25 | 3.62 | 48.9% | 3 | None |
| Heritage Lakeside Rice Lake · abuse citation | 37.1 | 50 | 3.08 | 5.18 | — | 1 | $115,181 |
| Dove Healthcare - Rice Lake Rice Lake | 37.6 | 50 | 3.05 | 4.48 | — | 5 | None |
| Middle River Health and Rehabilitation Center South Range | 40.4 | 86 | 2.59 | 4.36 | 61.8% | 3 | None |
| Care & Rehab - Ladysmith 1 Ladysmith | 42.6 | 32 | 2.66 | 4.27 | 29.0% | 3 | None |
| Care & Rehab - Ladysmith 2 Ladysmith | 42.6 | 30 | 2.78 | 4.46 | 15.4% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.