Hanover Healthcare Center: Staffing, Turnover, and Inspection Record
Hanover Healthcare Center is a 125-bed for-profit nursing home in Massillon, Ohio, part of Communicare Health. In the CMS August 2026 release it reported 1.88 nurse aide hours per resident per day, 10% below the Ohio average of 2.09, and 51.0% nursing staff turnover (Ohio average 48.7%).
Hanover Healthcare Center
435 Avis Avenue NWMassillon, OH 44646
Stark County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Hanover Healthcare Center, nurse aides logged 1.88 hours per resident per day, 10% below the Ohio average. With about 113 residents a day, that works out to roughly 212 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Ohio avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.88 | 2.09 | 2.32 |
| Licensed practical nurses | 0.71 | 0.95 | 0.86 |
| Registered nurses | 0.65 | 0.64 | 0.69 |
| All nursing staff | 3.24 | 3.69 | 3.86 |
| All nursing staff, weekends | 2.86 | 3.28 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
51.0% of nursing staff at Hanover Healthcare Center left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 43.8%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 17, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (Ohio average 10.7). CMS lists 2 fines totaling $84,143 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Aug 19, 2024 | Fine | $61,191 |
| Dec 12, 2023 | Fine | $22,952 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Hanover Healthcare Center holds 2 of 5 overall; the Ohio average is 3.2.
About Hanover Healthcare Center
- Ownership: For profit - Corporation
- Chain: Communicare Health, 110 homes
- Legal name: Avis Leasing Co., LLC
- Medicare and Medicaid certified since: Jun 8, 1973
- Councils: resident council
- Area: urban
Nursing homes near Hanover Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Meadow Wind Health Care Center Massillon | 1.1 | 99 | 2.49 | 3.90 | 56.0% | 3 | None |
| The Laurels of Massillon Massillon | 2.1 | 140 | 2.26 | 3.61 | 36.2% | 5 | None |
| Astoria Skilled Nursing and Rehabilitation Canton | 3.1 | 83 | 2.11 | 3.46 | 63.1% | 1 | $190,519 |
| Amherst Meadows Skilled Nursing and Rehab Massillon | 3.1 | 89 | 2.34 | 4.03 | 54.7% | 5 | None |
| Legends Care Rehabilitation and Nursing Center Massillon | 3.2 | 65 | 1.98 | 3.22 | 57.8% | 2 | $317,114 |
| The Pines Healthcare Center Canton | 3.6 | 80 | 1.97 | 3.36 | 37.7% | 5 | None |
| Hall of Fame Rehabilitation and Nursing Center Canton | 3.8 | 69 | 1.79 | 3.05 | 44.4% | 2 | None |
| Altercare of Nobles Pond, Inc Canton | 4.3 | 71 | 2.56 | 4.33 | 61.7% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.