Hallmark Manor: Staffing, Turnover, and Inspection Record
Hallmark Manor is a 147-bed for-profit nursing home in Federal Way, Washington, part of Life Care Centers of America. In the CMS August 2026 release it reported 2.15 nurse aide hours per resident per day, 19% below the Washington average of 2.66, and 29.4% nursing staff turnover (Washington average 45.1%).
Hallmark Manor
32300 First Avenue SouthFederal Way, WA 98003
King County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Hallmark Manor, nurse aides logged 2.15 hours per resident per day, 19% below the Washington average. With about 108 residents a day, that works out to roughly 232 aide hours a day, or about 29 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | Washington avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.15 | 2.66 | 2.32 |
| Licensed practical nurses | 0.69 | 0.77 | 0.86 |
| Registered nurses | 0.76 | 0.94 | 0.69 |
| All nursing staff | 3.61 | 4.37 | 3.86 |
| All nursing staff, weekends | 3.08 | 3.81 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
29.4% of nursing staff at Hallmark Manor left over the year CMS measured, against a Washington average of 45.1% and a US average of 45.8%. Registered nurse turnover was 38.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 13, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 20 health deficiencies (Washington average 16.1). CMS lists 1 fine totaling $32,175 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 12, 2024 | Fine | $32,175 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Hallmark Manor holds 2 of 5 overall; the Washington average is 3.2.
About Hallmark Manor
- Ownership: For profit - Corporation
- Chain: Life Care Centers of America, 194 homes
- Legal name: Consolidated Resources Health Care Fund I LP
- Medicare and Medicaid certified since: May 28, 1987
- Councils: resident council
- Area: urban
Nursing homes near Hallmark Manor
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Avalon Care Center Federal Way, L.L.C. Federal Way | 0.8 | 120 | 2.45 | 4.28 | 38.3% | 4 | None |
| Garden Terrace Healthcare Center of Federal Way Federal Way | 0.9 | 70 | 2.93 | 5.45 | 31.3% | 5 | None |
| Life Care Center Of Federal Way Federal Way | 1.1 | 157 | 2.48 | 4.20 | 53.0% | 2 | $98,970 |
| Auburn Post Acute Auburn · SFF candidate · abuse citation | 5.3 | 96 | 2.36 | 3.66 | 44.3% | 1 | $376,629 |
| North Auburn Care Auburn | 5.3 | 125 | 2.50 | 4.06 | 32.9% | 2 | $12,035 |
| Judson Park Health Center Des Moines | 5.4 | 96 | 2.78 | 4.60 | 21.1% | 5 | None |
| Canterbury House Auburn | 5.5 | 100 | 2.26 | 3.85 | 35.8% | 2 | $68,159 |
| Lea Hill Rehabilitation and Care Center Auburn | 6.1 | 36 | 2.84 | 4.85 | 48.9% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.