Good Shepherd Health and Rehabilitation: Staffing, Turnover, and Inspection Record
Good Shepherd Health and Rehabilitation is a 118-bed for-profit nursing home in Phelps, Kentucky, part of Plainview Healthcare Partners. In the CMS August 2026 release it reported 1.96 nurse aide hours per resident per day, 17% below the Kentucky average of 2.36, and 39.6% nursing staff turnover (Kentucky average 46.4%).
Good Shepherd Health and Rehabilitation
60 Phillips Branch RoadPhelps, KY 41553
Pike County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Good Shepherd Health and Rehabilitation, nurse aides logged 1.96 hours per resident per day, 17% below the Kentucky average. With about 87 residents a day, that works out to roughly 170 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night.
| Hours per resident per day | This home | Kentucky avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.96 | 2.36 | 2.32 |
| Licensed practical nurses | 0.90 | 0.80 | 0.86 |
| Registered nurses | 0.57 | 0.79 | 0.69 |
| All nursing staff | 3.42 | 3.95 | 3.86 |
| All nursing staff, weekends | 3.41 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
39.6% of nursing staff at Good Shepherd Health and Rehabilitation left over the year CMS measured, against a Kentucky average of 46.4% and a US average of 45.8%. Registered nurse turnover was 35.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 22, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Kentucky average 2.9). CMS lists 4 fines totaling $29,852 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 13, 2024 | Fine | $14,260 |
| Nov 17, 2023 | Fine | $5,197 |
| Nov 17, 2023 | Fine | $5,197 |
| Nov 17, 2023 | Fine | $5,198 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Good Shepherd Health and Rehabilitation holds 1 of 5 overall; the Kentucky average is 3.0.
About Good Shepherd Health and Rehabilitation
- Ownership: For profit - Partnership
- Chain: Plainview Healthcare Partners, 9 homes
- Legal name: Phelps Ky Opco LLC
- Medicare and Medicaid certified since: Dec 27, 1990
- Councils: resident and family councils
- Area: rural
Nursing homes near Good Shepherd Health and Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Trinity Health Care of Mingo Williamson | 13.2 | 90 | 2.47 | 5.49 | 60.4% | 3 | $25,237 |
| Heritage Hall Grundy Grundy | 14.4 | 120 | 1.86 | 3.00 | 37.4% | 5 | None |
| Tug Valley ARH Skilled Nursing Facility South Williamson | 15.3 | 34 | 2.21 | 6.45 | 33.3% | 4 | None |
| Elkhorn Health & Rehabilitation Elkhorn City | 18.4 | 106 | 1.64 | 2.95 | 38.8% | 5 | None |
| Pikeville Nursing and Rehab Center, LLC Pikeville | 21.8 | 106 | 1.84 | 3.06 | 22.9% | 3 | None |
| Logan Center Logan | 27.1 | 66 | 1.77 | 3.31 | 36.8% | 3 | $16,981 |
| Trinity Health Care of Logan Logan · abuse citation | 28.9 | 120 | 2.17 | 4.38 | 59.8% | 1 | $41,930 |
| Heritage Hall Clintwood Clintwood | 29.6 | 100 | 2.24 | 3.67 | 40.9% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.