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Friendship Health and Rehab Center: Staffing, Turnover, and Inspection Record

Friendship Health and Rehab Center is a 253-bed nonprofit nursing home in Roanoke, Virginia. In the CMS August 2026 release it reported 2.21 nurse aide hours per resident per day, 7% above the Virginia average of 2.07, and 48.1% nursing staff turnover (Virginia average 48.1%).

Certified for Medicare and Medicaid · CMS number 495092

Friendship Health and Rehab Center

327 Hershberger Rd NW
Roanoke, VA 24012
Roanoke City County
Aide hours per resident a day
2.21
Virginia average 2.07
Nursing staff turnover
48.1%
Virginia average 48.1%
Certified beds
253
about 230 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Friendship Health and Rehab Center, nurse aides logged 2.21 hours per resident per day, 7% above the Virginia average. With about 230 residents a day, that works out to roughly 509 aide hours a day, or about 64 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 18% below the all-days figure.

Staff hours per resident per day at Friendship Health and Rehab Center, Virginia average, and US average
Hours per resident per dayThis homeVirginia avgUS avg
Nurse aides (CNAs)2.212.072.32
Licensed practical nurses1.231.000.86
Registered nurses0.480.690.69
All nursing staff3.933.763.86
All nursing staff, weekends3.243.293.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

48.1% of nursing staff at Friendship Health and Rehab Center left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 37.0%. No administrators left over the same period.

Nursing staff turnover
48.1%
Virginia 48.1% · US 45.8%
Registered nurse turnover
37.0%
Virginia 48.2% · US 42.9%
Administrators who left
0
Virginia average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Oct 29, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (Virginia average 14.5). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
5
From complaints
0
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Friendship Health and Rehab Center holds 4 of 5 overall; the Virginia average is 3.0.

Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5

About Friendship Health and Rehab Center

  • Ownership: Non profit - Corporation
  • Legal name: Friendship Health and Rehab Center, Inc.
  • Medicare and Medicaid certified since: Aug 1, 1974
  • Councils: resident council
  • Area: urban

Nursing homes near Friendship Health and Rehab Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Friendship Health and Rehab Center. Column headers sort the table.
Star City Rehabilitation and Nursing
Roanoke · many days without an RN
3.11162.153.7268.3%2None
Our Lady Of The Valley
Roanoke
3.1702.293.8445.3%4None
Springtree Healthcare & Rehab Center
Roanoke
3.21202.103.6847.6%3None
Old Southwest Health and Rehabilitation
Roanoke
4.31301.733.4769.5%1$135,633
Raleigh Court Health and Rehabilitation Center
Roanoke
4.51201.913.4853.4%4None
Berkshire Health & Rehabilitation Center
Vinton
4.81801.803.2156.1%4None
Davis and McDaniel Veterans Care Center
Roanoke
4.91802.473.9928.7%5None
Daleville Health and Rehabilitation
Daleville
5.3901.793.2469.8%2None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Virginia

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.