Franklin Heights Nursing & Rehabilitation: Staffing, Turnover, and Inspection Record
Franklin Heights Nursing & Rehabilitation is a 132-bed for-profit nursing home in El Paso, Texas, part of Creative Solutions in Healthcare. In the CMS August 2026 release it reported 1.85 nurse aide hours per resident per day, 8% below the Texas average of 2.00, and 96.2% nursing staff turnover (Texas average 55.3%).
Franklin Heights Nursing & Rehabilitation
223 S Resler DrEl Paso, TX 79912
El Paso County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Franklin Heights Nursing & Rehabilitation, nurse aides logged 1.85 hours per resident per day, 8% below the Texas average. With about 99 residents a day, that works out to roughly 183 aide hours a day, or about 23 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Texas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.85 | 2.00 | 2.32 |
| Licensed practical nurses | 0.98 | 0.95 | 0.86 |
| Registered nurses | 0.24 | 0.43 | 0.69 |
| All nursing staff | 3.07 | 3.39 | 3.86 |
| All nursing staff, weekends | 2.63 | 2.98 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
96.2% of nursing staff at Franklin Heights Nursing & Rehabilitation left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. Registered nurse turnover was 83.3%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 24, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 17 health deficiencies (Texas average 9.3). CMS lists 2 fines totaling $191,503 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jan 22, 2024 | Fine | $24,441 |
| Jan 22, 2024 | Fine | $167,062 |
| Jan 22, 2024 | Payment Denial | 33 days from Feb 17, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Franklin Heights Nursing & Rehabilitation holds 1 of 5 overall; the Texas average is 2.6.
About Franklin Heights Nursing & Rehabilitation
- Ownership: For profit - Partnership
- Chain: Creative Solutions in Healthcare, 149 homes
- Legal name: West Wharton County Hospital District
- Medicare and Medicaid certified since: Mar 1, 1995
- Councils: resident council
- Area: urban
Nursing homes near Franklin Heights Nursing & Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| White Acres Wellness & Rehabilitation El Paso | 1.1 | 74 | 1.97 | 3.32 | 50.0% | 2 | $4,475 |
| The Bartlett Skilled Nursing and Assisted Living El Paso · abuse citation | 1.3 | 58 | 1.96 | 3.58 | — | 1 | $34,613 |
| Avir at El Paso El Paso | 3.9 | 124 | 2.08 | 3.18 | 46.8% | 2 | $192,681 |
| Mountain View Health & Rehabilitation El Paso | 4.2 | 187 | 2.10 | 3.37 | 95.9% | 1 | $123,186 |
| Grace Pointe Wellness Center El Paso | 4.2 | 154 | 2.00 | 3.62 | — | 1 | $76,770 |
| Mountain Villa Nursing Home El Paso | 5.6 | 48 | 2.50 | 3.49 | 43.9% | 4 | None |
| Nazareth Living Care Center El Paso | 7.7 | 108 | 2.03 | 3.56 | 33.3% | 2 | None |
| Ambrosio Guillen Texas State Veterans Home El Paso | 8.1 | 160 | 2.30 | 3.71 | 39.7% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.