Forest Hill Health & Rehabilitation: Staffing, Turnover, and Inspection Record
Forest Hill Health & Rehabilitation is a 174-bed for-profit nursing home in Richmond, Virginia, part of Hill Valley Healthcare. In the CMS August 2026 release it reported 1.65 nurse aide hours per resident per day, 20% below the Virginia average of 2.07, and 69.6% nursing staff turnover (Virginia average 48.1%).
Forest Hill Health & Rehabilitation
4403 Forest Hill AvenueRichmond, VA 23225
Richmond City County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Forest Hill Health & Rehabilitation, nurse aides logged 1.65 hours per resident per day, 20% below the Virginia average. With about 133 residents a day, that works out to roughly 220 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.65 | 2.07 | 2.32 |
| Licensed practical nurses | 0.83 | 1.00 | 0.86 |
| Registered nurses | 0.56 | 0.69 | 0.69 |
| All nursing staff | 3.04 | 3.76 | 3.86 |
| All nursing staff, weekends | 2.78 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
69.6% of nursing staff at Forest Hill Health & Rehabilitation left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 65.4%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 5, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 35 health deficiencies (Virginia average 14.5). CMS lists 1 fine totaling $80,132 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 5, 2025 | Fine | $80,132 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Forest Hill Health & Rehabilitation holds 1 of 5 overall; the Virginia average is 3.0.
About Forest Hill Health & Rehabilitation
- Ownership: For profit - Limited Liability company
- Chain: Hill Valley Healthcare, 43 homes
- Legal name: Westover Hills SNF Operations LLC
- Medicare and Medicaid certified since: Feb 1, 1998
- Councils: resident council
- Area: urban
Nursing homes near Forest Hill Health & Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Virginia Home Richmond · abuse citation | 1.6 | 130 | 3.18 | 4.67 | 16.5% | 3 | None |
| Sitter and Barfoot Veterans Care Center Richmond | 1.9 | 200 | 3.19 | 4.91 | 24.4% | 5 | None |
| Beaufont Health and Rehabilitation Center Richmond | 2.6 | 120 | 1.61 | 2.96 | 61.8% | 2 | $8,197 |
| Southampton Rehabilitation and Healthcare Center Richmond | 3.0 | 195 | 1.59 | 3.02 | 52.2% | 2 | $36,283 |
| Vcu Health Children's Services at Brook Road Richmond | 3.9 | 47 | 2.12 | 9.41 | 26.4% | 5 | None |
| Rosedale Health & Rehabilitation Richmond | 4.8 | 128 | 1.64 | 3.10 | 65.9% | 1 | $73,788 |
| The Laurels Of Bon Air Bon Air | 4.8 | 124 | 2.00 | 3.43 | 65.7% | 3 | None |
| Glenburnie Rehab & Nursing Center Richmond | 4.9 | 125 | 1.77 | 3.20 | 69.4% | 2 | $54,211 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.