Florence Health Services: Staffing, Turnover, and Inspection Record
Florence Health Services is a 73-bed for-profit nursing home in Florence, Wisconsin, part of North Shore Healthcare. In the CMS August 2026 release it reported 2.29 nurse aide hours per resident per day, 11% below the Wisconsin average of 2.58, and 45.3% nursing staff turnover (Wisconsin average 46.9%).
Florence Health Services
5778 Chapin StFlorence, WI 54121
Florence County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Florence Health Services, nurse aides logged 2.29 hours per resident per day, 11% below the Wisconsin average. With about 48 residents a day, that works out to roughly 109 aide hours a day, or about 14 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 6% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.29 | 2.58 | 2.32 |
| Licensed practical nurses | 0.46 | 0.64 | 0.86 |
| Registered nurses | 0.90 | 0.99 | 0.69 |
| All nursing staff | 3.65 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.43 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
45.3% of nursing staff at Florence Health Services left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 30.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 8, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 24 health deficiencies (Wisconsin average 9.5). CMS lists 0 fines and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Oct 27, 2023 | Payment Denial | 26 days from Nov 23, 2023 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Florence Health Services holds 1 of 5 overall; the Wisconsin average is 3.0.
About Florence Health Services
- Ownership: For profit - Corporation
- Chain: North Shore Healthcare, 59 homes
- Legal name: NSH Florence LLC
- Medicare and Medicaid certified since: Apr 1, 1984
- Councils: resident council
- Area: rural
Nursing homes near Florence Health Services
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Freeman Nursing & Rehabilitation Community Kingsford | 11.3 | 39 | 1.75 | 2.95 | 39.3% | 5 | None |
| Optalis Health and Rehabilitation of Kingsford Kingsford | 11.5 | 107 | 1.89 | 3.24 | 45.5% | 1 | $130,734 |
| Iron County Medical Care Facility Crystal Falls | 12.9 | 200 | 2.85 | 4.20 | 46.2% | 5 | None |
| Maryhill Manor Niagara | 15.5 | 50 | 2.61 | 3.86 | 45.3% | 4 | $50,606 |
| Iron River Care Center Iron River | 21.2 | 69 | 2.10 | 2.97 | 29.3% | 1 | $42,575 |
| Nu Roc Health and Rehabilitation CTR Laona | 33.3 | 50 | 1.77 | 3.19 | 72.5% | 4 | None |
| Pinecrest Medical Care Facility Powers | 38.6 | 120 | 2.32 | 3.62 | 28.8% | 4 | None |
| Marquette County Medical Care Facility Ishpeming | 46.4 | 140 | 3.39 | 5.06 | 23.8% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.