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Encore at Wilmington: Staffing, Turnover, and Inspection Record

Encore at Wilmington is a 82-bed for-profit nursing home in Wilmington, Delaware. In the CMS August 2026 release it reported 2.01 nurse aide hours per resident per day, 16% below the Delaware average of 2.40, and 51.3% nursing staff turnover (Delaware average 41.3%).

Certified for Medicare and Medicaid · CMS number 085031

Encore at Wilmington

2723 Shipley Road
Wilmington, DE 19810
New Castle County
Aide hours per resident a day
2.01
Delaware average 2.40
Nursing staff turnover
51.3%
Delaware average 41.3%
Certified beds
82
about 65 residents a day
Fines, last 3 years
2
$32,394 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Encore at Wilmington, nurse aides logged 2.01 hours per resident per day, 16% below the Delaware average. With about 65 residents a day, that works out to roughly 132 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.

Staff hours per resident per day at Encore at Wilmington, Delaware average, and US average
Hours per resident per dayThis homeDelaware avgUS avg
Nurse aides (CNAs)2.012.402.32
Licensed practical nurses0.800.980.86
Registered nurses1.140.970.69
All nursing staff3.954.353.86
All nursing staff, weekends3.453.893.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

51.3% of nursing staff at Encore at Wilmington left over the year CMS measured, against a Delaware average of 41.3% and a US average of 45.8%. Registered nurse turnover was 52.9%. 1 administrator left over the same period.

Nursing staff turnover
51.3%
Delaware 41.3% · US 45.8%
Registered nurse turnover
52.9%
Delaware 41.2% · US 42.9%
Administrators who left
1
Delaware average 0.5

Inspections and penalties

State inspectors last completed a standard health inspection on Jun 6, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (Delaware average 10.5). CMS lists 2 fines totaling $32,394 in the last three years.

Health deficiencies, latest cycle
10
From complaints
6
Infection-control citations
—
Payment denials, 3 years
0
Fines and payment denials at Encore at Wilmington, last three years
Inspection datePenaltyAmount or length
Jul 2, 2024Fine$16,801
Jan 8, 2024Fine$15,593

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Encore at Wilmington holds 3 of 5 overall; the Delaware average is 3.3.

Overall
3 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
5 of 5

About Encore at Wilmington

  • Ownership: For profit - Corporation
  • Legal name: SNH del Tenant LLC
  • Medicare and Medicaid certified since: May 7, 1986
  • Part of a continuing care retirement community
  • Councils: resident council
  • Area: urban

Nursing homes near Encore at Wilmington

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Encore at Wilmington. Column headers sort the table.
Cadia Rehabilitation Silverside
Wilmington
0.61162.183.9948.1%5$10,608
Encore at Foulk
Wilmington
1.5462.093.9113.3%5$13,544
Wilmington Nursing & Rehabilitation Center
Wilmington · Special Focus Facility · abuse citation
2.01382.023.7131.0%—$424,128
Kentmere Rehabilitation and Healthcare Center
Wilmington
4.01042.694.5139.4%3$8,278
Willowbrooke Court at Country House
Wilmington
4.1142.153.92—5None
Stonegates
Greenville
4.2492.735.9626.4%4$48,696
Kutz Rehabilitation and Nursing
Wilmington · abuse citation
4.2902.975.1575.3%2$168,019
Continuing Care at Maris Grove
Glen Mills
4.4662.815.0033.3%5$22,737

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Delaware

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.