Emerald Nursing & Rehabilitation Mercy: Staffing, Turnover, and Inspection Record
Emerald Nursing & Rehabilitation Mercy is a 174-bed for-profit nursing home in Omaha, Nebraska, part of Emerald Healthcare. In the CMS August 2026 release it reported 2.03 nurse aide hours per resident per day, 23% below the Nebraska average of 2.64, and 64.8% nursing staff turnover (Nebraska average 48.7%).
Emerald Nursing & Rehabilitation Mercy
7410 Mercy RoadOmaha, NE 68124
Douglas County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Emerald Nursing & Rehabilitation Mercy, nurse aides logged 2.03 hours per resident per day, 23% below the Nebraska average. With about 107 residents a day, that works out to roughly 218 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Nebraska avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.03 | 2.64 | 2.32 |
| Licensed practical nurses | 0.97 | 0.67 | 0.86 |
| Registered nurses | 0.28 | 0.67 | 0.69 |
| All nursing staff | 3.28 | 3.98 | 3.86 |
| All nursing staff, weekends | 2.86 | 3.49 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
64.8% of nursing staff at Emerald Nursing & Rehabilitation Mercy left over the year CMS measured, against a Nebraska average of 48.7% and a US average of 45.8%. Registered nurse turnover was 70.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 20, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 42 health deficiencies (Nebraska average 7.2). CMS lists 3 fines totaling $61,867 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jul 28, 2025 | Fine | $22,386 |
| Nov 14, 2024 | Fine | $23,491 |
| Sep 20, 2023 | Fine | $15,990 |
| Sep 20, 2023 | Payment Denial | 3 days from Oct 17, 2023 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Emerald Nursing & Rehabilitation Mercy holds 1 of 5 overall; the Nebraska average is 2.8.
About Emerald Nursing & Rehabilitation Mercy
- Ownership: For profit - Limited Liability company
- Chain: Emerald Healthcare, 14 homes
- Legal name: Mercy Care Center LLC
- Medicare and Medicaid certified since: Jun 22, 1981
- Councils: resident council
- Area: urban
Nursing homes near Emerald Nursing & Rehabilitation Mercy
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Emerald Nursing & Rehab Omaha Omaha · SFF candidate | 1.7 | 155 | 2.41 | 3.43 | 60.3% | 1 | $47,034 |
| Omaha Nursing and Rehabilitation Center Omaha | 2.8 | 70 | 2.32 | 3.77 | — | 1 | $39,146 |
| Douglas County Health Center Omaha | 2.9 | 254 | 3.26 | 4.78 | 14.9% | 3 | None |
| The Cypress at Midtown Omaha | 3.0 | 61 | 3.17 | 4.76 | 58.5% | 3 | None |
| Maple Crest Health Center Omaha | 3.3 | 175 | 3.22 | 4.46 | 38.1% | 3 | None |
| Old Mill Rehabilitation Omaha | 4.2 | 44 | 2.89 | 4.85 | 67.3% | 3 | None |
| Keystone Ridge Post Acute Nursing and Rehabilitati Omaha | 4.3 | 100 | 2.17 | 3.47 | 64.4% | 2 | $70,103 |
| Ambassador Health of Omaha Omaha | 4.9 | 146 | 1.72 | 6.66 | 28.3% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.