Douglas Manor: Staffing, Turnover, and Inspection Record
Douglas Manor is a 90-bed for-profit nursing home in Windham, Connecticut, part of Ryders Health Management. In the CMS August 2026 release it reported 1.97 nurse aide hours per resident per day, 11% below the Connecticut average of 2.22, and 31.7% nursing staff turnover (Connecticut average 37.4%).
Douglas Manor
103 North RoadWindham, CT 06280
Northeastern Ct County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Douglas Manor, nurse aides logged 1.97 hours per resident per day, 11% below the Connecticut average. With about 82 residents a day, that works out to roughly 163 aide hours a day, or about 20 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.97 | 2.22 | 2.32 |
| Licensed practical nurses | 1.08 | 0.82 | 0.86 |
| Registered nurses | 0.52 | 0.69 | 0.69 |
| All nursing staff | 3.57 | 3.73 | 3.86 |
| All nursing staff, weekends | 3.28 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
31.7% of nursing staff at Douglas Manor left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 10.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 22, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 25 health deficiencies (Connecticut average 13.4). CMS lists 1 fine totaling $8,278 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Oct 15, 2025 | Fine | $8,278 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Douglas Manor holds 1 of 5 overall; the Connecticut average is 3.0.
About Douglas Manor
- Ownership: For profit - Limited Liability company
- Chain: Ryders Health Management, 7 homes
- Legal name: Windham Nursing & Rehabilitation LLC
- Medicare and Medicaid certified since: Apr 8, 1976
- Councils: resident council
- Area: urban
Nursing homes near Douglas Manor
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Saint Josephs Living Center Inc Windham | 1.4 | 120 | 2.51 | 3.91 | 32.5% | 3 | $13,065 |
| Vanderman Place Willimantic | 3.6 | 124 | 2.67 | 4.01 | 33.0% | 3 | None |
| Mansfield Center for Nursing and Rehabilitation Storrs Mansfield | 7.6 | 98 | 2.34 | 3.86 | — | 2 | $24,460 |
| Norwich Sub-Acute and Nursing Norwich | 11.0 | 120 | 1.93 | 3.33 | 37.6% | 4 | $47,483 |
| Pierce Memorial Baptist Home, Inc. Brooklyn | 12.3 | 72 | 2.45 | 4.11 | 45.2% | 5 | $12,735 |
| Complete Care at Harrington Court Colchester | 12.4 | 130 | 1.97 | 3.17 | 48.8% | 2 | $25,974 |
| Apple Rehab Colchester Colchester · abuse citation | 12.5 | 60 | 1.92 | 3.25 | 54.8% | 1 | $41,203 |
| Colonial Health & Rehab Center of Plainfield, LLC Plainfield | 12.7 | 90 | 2.48 | 4.06 | 48.1% | 4 | $12,735 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.