Crystal Oaks: Staffing, Turnover, and Inspection Record
Crystal Oaks is a 131-bed for-profit nursing home in Festus, Missouri, part of Shafiq Malik. In the CMS August 2026 release it reported 2.96 nurse aide hours per resident per day, 29% above the Missouri average of 2.29, and 48.6% nursing staff turnover (Missouri average 56.0%).
Crystal Oaks
1500 Calvary Church RoadFestus, MO 63028
Jefferson County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Crystal Oaks, nurse aides logged 2.96 hours per resident per day, 29% above the Missouri average. With about 121 residents a day, that works out to roughly 359 aide hours a day, or about 45 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Missouri avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.96 | 2.29 | 2.32 |
| Licensed practical nurses | 0.75 | 0.68 | 0.86 |
| Registered nurses | 0.39 | 0.46 | 0.69 |
| All nursing staff | 4.10 | 3.43 | 3.86 |
| All nursing staff, weekends | 3.64 | 3.02 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
48.6% of nursing staff at Crystal Oaks left over the year CMS measured, against a Missouri average of 56.0% and a US average of 45.8%. Registered nurse turnover was 47.1%.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 4, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (Missouri average 11.5). CMS lists 1 fine totaling $165,187 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 21, 2024 | Fine | $165,187 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Crystal Oaks holds 4 of 5 overall; the Missouri average is 2.5.
About Crystal Oaks
- Ownership: For profit - Limited Liability company
- Chain: Shafiq Malik, 9 homes
- Legal name: Crystal Oaks Nursing and Rehab LLC
- Medicare and Medicaid certified since: Jun 1, 1989
- Councils: resident council
- Area: urban
Nursing homes near Crystal Oaks
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Fountainbleau Nursing Center Festus | 0.3 | 116 | 1.90 | 2.66 | 44.1% | 4 | None |
| Superior Manor of Festus, LLC Festus · no staffing data submitted | 1.1 | 55 | — | — | — | 1 | $36,697 |
| Scenic Wellness and Rehabilitation Center Herculaneum | 4.3 | 189 | 1.83 | 2.86 | 43.5% | 4 | None |
| Baisch Nursing Center De Soto | 9.4 | 61 | 2.31 | 3.00 | — | 2 | None |
| Hillcrest Care Center Inc De Soto | 9.6 | 120 | 2.56 | 3.30 | 45.8% | 4 | $10,845 |
| Stonebridge Desoto De Soto | 11.8 | 56 | 2.83 | 3.87 | 68.4% | 4 | $6,368 |
| Woodland Manor Nursing Center Arnold | 16.9 | 178 | 2.86 | 3.76 | 63.1% | 2 | None |
| Accolade Healthcare of Waterloo Waterloo | 17.6 | 144 | 2.24 | 3.77 | 81.2% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.