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Crystal Cove Post Acute: Staffing, Turnover, and Inspection Record

Crystal Cove Post Acute is a 96-bed for-profit nursing home in Lacey, Washington. In the CMS August 2026 release it reported 2.27 nurse aide hours per resident per day, 15% below the Washington average of 2.66, and 69.7% nursing staff turnover (Washington average 45.1%).

Certified for Medicare and Medicaid · CMS number 505254

Crystal Cove Post Acute

1505 Carpenter Road Se
Lacey, WA 98503
Thurston County
Aide hours per resident a day
2.27
Washington average 2.66
Nursing staff turnover
69.7%
Washington average 45.1%
Certified beds
96
about 88 residents a day
Fines, last 3 years
4
$235,475 total

CMS Care Compare, August 2026 release

Special Focus Facility. CMS places nursing homes with a history of serious quality issues in its Special Focus Facility program, which brings more frequent inspections.

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Crystal Cove Post Acute, nurse aides logged 2.27 hours per resident per day, 15% below the Washington average. With about 88 residents a day, that works out to roughly 200 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.

CMS note: Not rated: this home is in the Special Focus Facility program because of a history of serious quality issues.

Staff hours per resident per day at Crystal Cove Post Acute, Washington average, and US average
Hours per resident per dayThis homeWashington avgUS avg
Nurse aides (CNAs)2.272.662.32
Licensed practical nurses0.860.770.86
Registered nurses0.650.940.69
All nursing staff3.774.373.86
All nursing staff, weekends3.213.813.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

69.7% of nursing staff at Crystal Cove Post Acute left over the year CMS measured, against a Washington average of 45.1% and a US average of 45.8%. Registered nurse turnover was 87.5%.

Nursing staff turnover
69.7%
Washington 45.1% · US 45.8%
Registered nurse turnover
87.5%
Washington 45.4% · US 42.9%
Administrators who left
—
Washington average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Jan 13, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 43 health deficiencies (Washington average 16.1). CMS lists 4 fines totaling $235,475 and 2 payment denials in the last three years.

Health deficiencies, latest cycle
43
From complaints
17
Infection-control citations
—
Payment denials, 3 years
2
Fines and payment denials at Crystal Cove Post Acute, last three years
Inspection datePenaltyAmount or length
Jun 2, 2026Fine$20,415
Dec 5, 2025Fine$12,425
Jun 27, 2025Payment Denial9 days from Sep 27, 2025
Dec 26, 2024Fine$117,108
Dec 26, 2024Payment Denial8 days from Mar 23, 2025
Jul 16, 2024Fine$85,527

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Not rated: this home is in the Special Focus Facility program because of a history of serious quality issues.

Overall
—
Health inspections
—
Staffing
—
Quality measures
—

About Crystal Cove Post Acute

  • Ownership: For profit - Limited Liability company
  • Legal name: Lowers Holdings LLC
  • Medicare and Medicaid certified since: Apr 1, 1980
  • Councils: resident council
  • Area: urban

Nursing homes near Crystal Cove Post Acute

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Crystal Cove Post Acute. Column headers sort the table.
Panorama City Conv & Rehab Ctr
Lacey
1.91553.225.0728.9%5$42,904
Woodard Creek Health & Rehabilitation
Olympia · SFF candidate
2.71522.323.8971.8%1$189,638
Olympia Transitional Care and Rehabilitation
Olympia
2.71132.644.2441.7%3None
Lacey Post Acute & Rehabilitation
Lacey
2.91202.153.9254.5%4$7,443
Regency Olympia Rehabilitation and Nursing Center
Olympia
4.2282.854.5666.7%5$8,278
Puget Sound Care
Olympia
7.61082.624.0256.0%4$8,018
The Oaks at Lakewood
Tacoma
16.0802.454.0828.6%5None
Agility Health and Rehabilitation
University Place
17.11202.574.1942.3%3None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Washington

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.