Crystal Cove Care Center: Staffing, Turnover, and Inspection Record
Crystal Cove Care Center is a 96-bed for-profit nursing home in Newport Beach, California, part of Pacs Group. In the CMS August 2026 release it reported 2.16 nurse aide hours per resident per day, 18% below the California average of 2.65, and 50.4% nursing staff turnover (California average 36.7%).
Crystal Cove Care Center
1445 Superior AvenueNewport Beach, CA 92663
Orange County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Crystal Cove Care Center, nurse aides logged 2.16 hours per resident per day, 18% below the California average. With about 90 residents a day, that works out to roughly 194 aide hours a day, or about 24 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.16 | 2.65 | 2.32 |
| Licensed practical nurses | 1.15 | 1.20 | 0.86 |
| Registered nurses | 0.58 | 0.67 | 0.69 |
| All nursing staff | 3.89 | 4.52 | 3.86 |
| All nursing staff, weekends | 3.57 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.4% of nursing staff at Crystal Cove Care Center left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 41.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 24, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 24 health deficiencies (California average 15.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Crystal Cove Care Center holds 4 of 5 overall; the California average is 3.2.
About Crystal Cove Care Center
- Ownership: For profit - Limited Liability company
- Chain: Pacs Group, 274 homes
- Legal name: Norway Maple Holdings, LLC
- Medicare and Medicaid certified since: Jan 1, 1973
- Councils: resident council
- Area: urban
Nursing homes near Crystal Cove Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Pelican Ridge Post Acute Newport Beach · abuse citation | 0.1 | 167 | 2.42 | 4.16 | 40.1% | 3 | None |
| Newport Nursing and Rehabilitation Center Newport Beach · abuse citation | 0.3 | 59 | 2.13 | 3.69 | — | 3 | None |
| Mesa Verde Post Acute Care Center Costa Mesa | 1.0 | 80 | 2.45 | 4.23 | — | 4 | $4,558 |
| Victoria Healthcare and Rehabilitation Center Costa Mesa | 2.1 | 79 | 2.56 | 4.22 | 17.9% | 5 | None |
| Newport Subacute Healthcare Center Costa Mesa | 2.9 | 139 | 2.61 | 5.07 | 50.4% | 1 | $14,380 |
| Beachside Nursing Center Huntington Beach | 5.4 | 59 | 2.38 | 4.31 | 30.9% | 4 | None |
| Sea Cliff Healthcare Center Huntington Beach | 5.4 | 182 | 2.49 | 3.98 | 44.6% | 2 | None |
| Regents Point - Windcrest Irvine | 6.0 | 59 | 2.85 | 4.99 | 30.8% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.