Crosslands: Staffing, Turnover, and Inspection Record
Crosslands is a 60-bed nonprofit nursing home in Kennett Square, Pennsylvania, part of Kendal. In the CMS August 2026 release it reported 3.04 nurse aide hours per resident per day, 39% above the Pennsylvania average of 2.19, and 20.0% nursing staff turnover (Pennsylvania average 44.5%).
Crosslands
1660 East Street RoadKennett Square, PA 19348
Chester County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Crosslands, nurse aides logged 3.04 hours per resident per day, 39% above the Pennsylvania average. With about 46 residents a day, that works out to roughly 138 aide hours a day, or about 17 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Pennsylvania avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.04 | 2.19 | 2.32 |
| Licensed practical nurses | 1.12 | 0.91 | 0.86 |
| Registered nurses | 1.42 | 0.79 | 0.69 |
| All nursing staff | 5.58 | 3.89 | 3.86 |
| All nursing staff, weekends | 4.94 | 3.53 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
20.0% of nursing staff at Crosslands left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 12.5%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 20, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (Pennsylvania average 10.1). CMS lists 1 fine totaling $12,735 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jan 9, 2025 | Fine | $12,735 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Crosslands holds 5 of 5 overall; the Pennsylvania average is 3.0.
About Crosslands
- Ownership: Non profit - Corporation
- Chain: Kendal, 5 homes
- Legal name: Kendal-Crosslands Communities
- Medicare and Medicaid certified since: Sep 26, 1977
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Crosslands
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Pocopson Home West Chester | 1.0 | 275 | 2.60 | 4.53 | 31.1% | 5 | $16,036 |
| Kendal At Longwood Kennett Square | 3.3 | 53 | 2.96 | 6.02 | 18.8% | 5 | None |
| West Chester Rehabilitation and Healthcare Center West Chester | 4.7 | 180 | 2.12 | 3.46 | 43.8% | 2 | $40,019 |
| Barclay Friends West Chester | 6.3 | 64 | 2.63 | 4.47 | — | 4 | None |
| Continuing Care at Maris Grove Glen Mills | 6.5 | 66 | 2.81 | 5.00 | 33.3% | 5 | $22,737 |
| Willowbrooke Court at Country House Wilmington | 6.6 | 14 | 2.15 | 3.92 | — | 5 | None |
| Park Lane Post Acute LLC West Chester | 7.2 | 68 | 1.96 | 3.88 | 42.9% | 5 | None |
| Stonegates Greenville | 7.5 | 49 | 2.73 | 5.96 | 26.4% | 4 | $48,696 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.