Crestwood Center: Staffing, Turnover, and Inspection Record
Crestwood Center is a 82-bed for-profit nursing home in Milford, New Hampshire, part of Genesis Healthcare. In the CMS August 2026 release it reported 1.88 nurse aide hours per resident per day, 20% below the New Hampshire average of 2.34, and 43.1% nursing staff turnover (New Hampshire average 44.1%).
Crestwood Center
40 Crosby StreetMilford, NH 03055
Hillsborough County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Crestwood Center, nurse aides logged 1.88 hours per resident per day, 20% below the New Hampshire average. With about 64 residents a day, that works out to roughly 120 aide hours a day, or about 15 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | New Hampshire avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.88 | 2.34 | 2.32 |
| Licensed practical nurses | 0.67 | 0.78 | 0.86 |
| Registered nurses | 0.81 | 0.78 | 0.69 |
| All nursing staff | 3.37 | 3.90 | 3.86 |
| All nursing staff, weekends | 2.92 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
43.1% of nursing staff at Crestwood Center left over the year CMS measured, against a New Hampshire average of 44.1% and a US average of 45.8%. Registered nurse turnover was 42.9%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 18, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (New Hampshire average 3.9). CMS lists 1 fine totaling $15,646 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 26, 2024 | Fine | $15,646 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Crestwood Center holds 4 of 5 overall; the New Hampshire average is 3.1.
About Crestwood Center
- Ownership: For profit - Limited Liability company
- Chain: Genesis Healthcare, 184 homes
- Legal name: 40 Crosby Street Operations LLC
- Medicare and Medicaid certified since: Apr 1, 1996
- Councils: resident council
- Area: urban
Nursing homes near Crestwood Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Elms Center Milford | 0.3 | 52 | 1.66 | 3.02 | 64.0% | 2 | $9,770 |
| Courville at Nashua Nashua | 11.5 | 94 | 2.23 | 3.76 | 52.6% | 5 | None |
| Nashua Post Acute Care Nashua | 12.0 | 290 | 1.54 | 3.02 | 48.3% | 1 | None |
| Bedford Nursing & Rehabilitation Center Bedford · SFF candidate | 12.4 | 102 | 1.58 | 2.93 | 39.5% | 1 | $16,153 |
| Ridgewood Center, Genesis HealthCare Bedford | 12.6 | 150 | 1.73 | 3.27 | 38.0% | 2 | $15,646 |
| Bedford Hills Center Bedford | 12.7 | 147 | 1.74 | 3.40 | 27.4% | 4 | $16,452 |
| Hillsborough County Nursing Home Goffstown | 13.6 | 300 | 2.27 | 3.74 | 30.1% | 5 | None |
| Fairview Nursing Home Hudson | 14.1 | 101 | 2.27 | 3.92 | 97.1% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.