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Complete Care at Springbrook: Staffing, Turnover, and Inspection Record

Complete Care at Springbrook is a 93-bed for-profit nursing home in Silver Spring, Maryland, part of Complete Care. In the CMS August 2026 release it reported 1.91 nurse aide hours per resident per day, 10% below the Maryland average of 2.12, and 37.8% nursing staff turnover (Maryland average 40.2%).

Certified for Medicare and Medicaid · CMS number 215052

Complete Care at Springbrook

12325 New Hampshire Avenue
Silver Spring, MD 20904
Montgomery County
Aide hours per resident a day
1.91
Maryland average 2.12
Nursing staff turnover
37.8%
Maryland average 40.2%
Certified beds
93
about 83 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Springbrook, nurse aides logged 1.91 hours per resident per day, 10% below the Maryland average. With about 83 residents a day, that works out to roughly 158 aide hours a day, or about 20 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.

Staff hours per resident per day at Complete Care at Springbrook, Maryland average, and US average
Hours per resident per dayThis homeMaryland avgUS avg
Nurse aides (CNAs)1.912.122.32
Licensed practical nurses1.000.910.86
Registered nurses0.540.840.69
All nursing staff3.453.873.86
All nursing staff, weekends3.173.473.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

37.8% of nursing staff at Complete Care at Springbrook left over the year CMS measured, against a Maryland average of 40.2% and a US average of 45.8%. Registered nurse turnover was 38.5%. No administrators left over the same period.

Nursing staff turnover
37.8%
Maryland 40.2% · US 45.8%
Registered nurse turnover
38.5%
Maryland 38.7% · US 42.9%
Administrators who left
0
Maryland average 0.5

Inspections and penalties

State inspectors last completed a standard health inspection on May 1, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 22 health deficiencies (Maryland average 17.5). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
22
From complaints
14
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Springbrook holds 3 of 5 overall; the Maryland average is 3.1.

Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
4 of 5

About Complete Care at Springbrook

  • Ownership: For profit - Limited Liability company
  • Chain: Complete Care, 85 homes
  • Legal name: Complete Care at Springbrook LLC
  • Medicare and Medicaid certified since: Dec 1, 1976
  • Councils: resident council
  • Area: urban

Nursing homes near Complete Care at Springbrook

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Complete Care at Springbrook. Column headers sort the table.
Harmony Suites Rehabilitation and Wellness Center
Silver Spring
1.71002.264.1549.3%2$61,269
Fairland Center
Silver Spring
2.1921.663.7545.7%2None
Autumn Lake Healthcare at Silver Spring
Silver Spring
2.21482.013.5127.4%3None
Autumn Lake Healthcare at Arcola
Silver Spring
2.21511.943.3932.2%4None
Riderwood Village
Silver Spring
2.6443.135.3719.3%5None
Montcare at Wheaton
Wheaton
2.9942.123.8235.1%3None
Sterling Care Hillhaven
Adelphi
3.1662.333.8866.7%5None
Althea Woodland Nursing Home
Silver Spring
3.5502.313.7018.9%4None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Maryland

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.