Complete Care at Springbrook: Staffing, Turnover, and Inspection Record
Complete Care at Springbrook is a 93-bed for-profit nursing home in Silver Spring, Maryland, part of Complete Care. In the CMS August 2026 release it reported 1.91 nurse aide hours per resident per day, 10% below the Maryland average of 2.12, and 37.8% nursing staff turnover (Maryland average 40.2%).
Complete Care at Springbrook
12325 New Hampshire AvenueSilver Spring, MD 20904
Montgomery County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Springbrook, nurse aides logged 1.91 hours per resident per day, 10% below the Maryland average. With about 83 residents a day, that works out to roughly 158 aide hours a day, or about 20 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Maryland avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.91 | 2.12 | 2.32 |
| Licensed practical nurses | 1.00 | 0.91 | 0.86 |
| Registered nurses | 0.54 | 0.84 | 0.69 |
| All nursing staff | 3.45 | 3.87 | 3.86 |
| All nursing staff, weekends | 3.17 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
37.8% of nursing staff at Complete Care at Springbrook left over the year CMS measured, against a Maryland average of 40.2% and a US average of 45.8%. Registered nurse turnover was 38.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 1, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 22 health deficiencies (Maryland average 17.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Springbrook holds 3 of 5 overall; the Maryland average is 3.1.
About Complete Care at Springbrook
- Ownership: For profit - Limited Liability company
- Chain: Complete Care, 85 homes
- Legal name: Complete Care at Springbrook LLC
- Medicare and Medicaid certified since: Dec 1, 1976
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Springbrook
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Harmony Suites Rehabilitation and Wellness Center Silver Spring | 1.7 | 100 | 2.26 | 4.15 | 49.3% | 2 | $61,269 |
| Fairland Center Silver Spring | 2.1 | 92 | 1.66 | 3.75 | 45.7% | 2 | None |
| Autumn Lake Healthcare at Silver Spring Silver Spring | 2.2 | 148 | 2.01 | 3.51 | 27.4% | 3 | None |
| Autumn Lake Healthcare at Arcola Silver Spring | 2.2 | 151 | 1.94 | 3.39 | 32.2% | 4 | None |
| Riderwood Village Silver Spring | 2.6 | 44 | 3.13 | 5.37 | 19.3% | 5 | None |
| Montcare at Wheaton Wheaton | 2.9 | 94 | 2.12 | 3.82 | 35.1% | 3 | None |
| Sterling Care Hillhaven Adelphi | 3.1 | 66 | 2.33 | 3.88 | 66.7% | 5 | None |
| Althea Woodland Nursing Home Silver Spring | 3.5 | 50 | 2.31 | 3.70 | 18.9% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.