Complete Care at Oak Ridge LLC: Staffing, Turnover, and Inspection Record
Complete Care at Oak Ridge LLC is a 74-bed for-profit nursing home in Charleston, West Virginia, part of Complete Care. In the CMS August 2026 release it reported 2.07 nurse aide hours per resident per day, about the same as the West Virginia average of 2.04, and 51.4% nursing staff turnover (West Virginia average 44.1%).
Complete Care at Oak Ridge LLC
1000 Association DriveCharleston, WV 25311
Kanawha County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Oak Ridge LLC, nurse aides logged 2.07 hours per resident per day, about the same as the West Virginia average. With about 71 residents a day, that works out to roughly 148 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | West Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.07 | 2.04 | 2.32 |
| Licensed practical nurses | 0.90 | 0.90 | 0.86 |
| Registered nurses | 0.67 | 0.73 | 0.69 |
| All nursing staff | 3.65 | 3.66 | 3.86 |
| All nursing staff, weekends | 3.21 | 3.17 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
51.4% of nursing staff at Complete Care at Oak Ridge LLC left over the year CMS measured, against a West Virginia average of 44.1% and a US average of 45.8%. Registered nurse turnover was 58.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 5, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (West Virginia average 11.6). CMS lists 1 fine totaling $16,039 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jul 25, 2024 | Fine | $16,039 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Oak Ridge LLC holds 3 of 5 overall; the West Virginia average is 3.0.
About Complete Care at Oak Ridge LLC
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Medicare and Medicaid certified since: Oct 1, 2000
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Oak Ridge LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Thomas Hospitals Skilled Nursing Unit Charleston | 1.2 | 29 | 2.45 | 7.57 | 24.1% | 5 | None |
| The Arthur B Hodges Center Charleston | 2.0 | 20 | 3.30 | 5.62 | 51.4% | 4 | None |
| Charleston Healthcare Center Charleston | 2.3 | 150 | 2.05 | 4.12 | 38.9% | 3 | $12,831 |
| Meadowbrook Acres Charleston | 2.9 | 60 | 2.49 | 3.94 | 52.6% | 3 | None |
| Dunbar Center Dunbar | 5.8 | 120 | 1.78 | 3.21 | 43.2% | 2 | $58,899 |
| Valley Center South Charleston | 7.5 | 130 | 1.76 | 3.25 | 42.3% | 2 | None |
| Riverside Valley of Journey Saint Albans | 8.7 | 90 | 1.96 | 3.49 | — | 3 | None |
| Marmet Center Marmet | 8.8 | 90 | 2.00 | 3.24 | 30.6% | 1 | $72,205 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.