Complete Care at Milford Manor LLC: Staffing, Turnover, and Inspection Record
Complete Care at Milford Manor LLC is a 120-bed for-profit nursing home in West Milford, New Jersey, part of Complete Care. In the CMS August 2026 release it reported 1.82 nurse aide hours per resident per day, 18% below the New Jersey average of 2.23, and 53.6% nursing staff turnover (New Jersey average 39.7%).
Complete Care at Milford Manor LLC
69 Maple RoadWest Milford, NJ 07480
Passaic County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Milford Manor LLC, nurse aides logged 1.82 hours per resident per day, 18% below the New Jersey average. With about 112 residents a day, that works out to roughly 204 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 18% below the all-days figure.
| Hours per resident per day | This home | New Jersey avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.82 | 2.23 | 2.32 |
| Licensed practical nurses | 0.73 | 0.93 | 0.86 |
| Registered nurses | 0.42 | 0.68 | 0.69 |
| All nursing staff | 2.97 | 3.85 | 3.86 |
| All nursing staff, weekends | 2.44 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
53.6% of nursing staff at Complete Care at Milford Manor LLC left over the year CMS measured, against a New Jersey average of 39.7% and a US average of 45.8%. Registered nurse turnover was 50.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 7, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (New Jersey average 8.8). CMS lists 1 fine totaling $3,595 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 7, 2025 | Fine | $3,595 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Milford Manor LLC holds 1 of 5 overall; the New Jersey average is 3.3.
About Complete Care at Milford Manor LLC
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Medicare and Medicaid certified since: Jun 1, 1989
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Milford Manor LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Health Center at Bloomingdale Bloomingdale | 5.2 | 120 | 1.92 | 3.40 | 41.6% | 5 | None |
| Lakeland Nursing & Rehab Haskell | 5.4 | 201 | 2.19 | 3.51 | 24.7% | 4 | None |
| Phoenix Center for Rehabilitation and Pediatrics Haskell | 5.8 | 227 | 2.38 | 4.39 | 32.2% | 3 | $7,900 |
| Cedar Crest/Mountainview Gardens Pompton Plains · abuse citation | 6.3 | 113 | 2.62 | 4.18 | 21.2% | 4 | $49,960 |
| Arbor Ridge Rehabilitation and Healthcare Center Wayne | 7.6 | 120 | 2.04 | 3.34 | 24.5% | 2 | $27,378 |
| Complete Care at Wayne Hills Rehab & Resp Center Wayne | 7.7 | 120 | 1.62 | 3.36 | 35.1% | 1 | $42,630 |
| Llanfair House Care & Rehabilitation Center Wayne | 8.4 | 180 | 2.11 | 3.46 | 50.0% | 2 | $47,304 |
| Oakland Rehabilitation and Healthcare Center Oakland | 8.6 | 215 | 2.27 | 3.53 | 44.1% | 3 | $28,444 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.