Complete Care at Hillside LLC: Staffing, Turnover, and Inspection Record
Complete Care at Hillside LLC is a 106-bed for-profit nursing home in Wilmington, Delaware, part of Complete Care. In the CMS August 2026 release it reported 2.37 nurse aide hours per resident per day, about the same as the Delaware average of 2.40, and 45.1% nursing staff turnover (Delaware average 41.3%).
Complete Care at Hillside LLC
810 South Broom StreetWilmington, DE 19805
New Castle County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Hillside LLC, nurse aides logged 2.37 hours per resident per day, about the same as the Delaware average. With about 95 residents a day, that works out to roughly 225 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Delaware avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.37 | 2.40 | 2.32 |
| Licensed practical nurses | 1.15 | 0.98 | 0.86 |
| Registered nurses | 0.62 | 0.97 | 0.69 |
| All nursing staff | 4.14 | 4.35 | 3.86 |
| All nursing staff, weekends | 3.75 | 3.89 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
45.1% of nursing staff at Complete Care at Hillside LLC left over the year CMS measured, against a Delaware average of 41.3% and a US average of 45.8%. Registered nurse turnover was 33.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 6, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 20 health deficiencies (Delaware average 10.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Hillside LLC holds 4 of 5 overall; the Delaware average is 3.3.
About Complete Care at Hillside LLC
- Ownership: For profit - Limited Liability company
- Chain: Complete Care, 85 homes
- Medicare and Medicaid certified since: Nov 14, 1970
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Hillside LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Regency Healthcare & Rehab Center Wilmington | 0.8 | 100 | 2.09 | 3.74 | 63.8% | 4 | $77,867 |
| Excelcare at Wilmington LLC Wilmington · abuse citation | 1.2 | 150 | 2.18 | 3.83 | 34.9% | 3 | $38,290 |
| Gilpin Hall Wilmington · abuse citation | 1.3 | 96 | 3.13 | 4.95 | 27.8% | 3 | None |
| Kentmere Rehabilitation and Healthcare Center Wilmington | 1.7 | 104 | 2.69 | 4.51 | 39.4% | 3 | $8,278 |
| Coral Springs Rehab & Healthcare Wilmington | 3.3 | 169 | 2.03 | 3.57 | 60.8% | 2 | $99,184 |
| Stonegates Greenville | 3.5 | 49 | 2.73 | 5.96 | 26.4% | 4 | $48,696 |
| Wilmington Nursing & Rehabilitation Center Wilmington · Special Focus Facility · abuse citation | 3.9 | 138 | 2.02 | 3.71 | 31.0% | — | $424,128 |
| Kutz Rehabilitation and Nursing Wilmington · abuse citation | 4.3 | 90 | 2.97 | 5.15 | 75.3% | 2 | $168,019 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.