Complete Care at Glendale West: Staffing, Turnover, and Inspection Record
Complete Care at Glendale West is a 94-bed for-profit nursing home in Glendale, Wisconsin, part of Complete Care. In the CMS August 2026 release it reported 2.87 nurse aide hours per resident per day, 11% above the Wisconsin average of 2.58, and 62.9% nursing staff turnover (Wisconsin average 46.9%).
Complete Care at Glendale West
6263 N Green Bay AveGlendale, WI 53209
Milwaukee County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Glendale West, nurse aides logged 2.87 hours per resident per day, 11% above the Wisconsin average. With about 78 residents a day, that works out to roughly 224 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.87 | 2.58 | 2.32 |
| Licensed practical nurses | 0.81 | 0.64 | 0.86 |
| Registered nurses | 0.70 | 0.99 | 0.69 |
| All nursing staff | 4.38 | 4.21 | 3.86 |
| All nursing staff, weekends | 4.01 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
62.9% of nursing staff at Complete Care at Glendale West left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 54.5%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 22, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 17 health deficiencies (Wisconsin average 9.5). CMS lists 1 fine totaling $11,180 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Nov 29, 2023 | Fine | $11,180 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Glendale West holds 3 of 5 overall; the Wisconsin average is 3.0.
About Complete Care at Glendale West
- Ownership: For profit - Limited Liability company
- Chain: Complete Care, 85 homes
- Legal name: Glendale Care and Rehab Center LLC
- Medicare and Medicaid certified since: Jul 15, 1994
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Glendale West
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Bayshore Nursing & Rehab Glendale · SFF candidate · abuse citation | 0.9 | 112 | 2.41 | 3.96 | 56.4% | 1 | None |
| Bradley Estates Nursing and Rehab LLC Milwaukee · SFF candidate · abuse citation | 3.8 | 198 | 2.29 | 3.83 | 70.1% | 1 | $305,374 |
| Amethyst Health of Brown Deer Milwaukee · SFF candidate | 4.5 | 87 | 2.81 | 4.51 | 65.5% | 1 | $415,206 |
| Luther Manor Milwaukee | 5.3 | 99 | 2.93 | 4.81 | 55.2% | 1 | $163,627 |
| Avina of Milwaukee Milwaukee · abuse citation | 5.3 | 108 | 2.33 | 3.97 | 74.0% | 1 | $90,921 |
| Eastcastle Pl Bradford Ter Conv Ctr Milwaukee | 5.4 | 40 | 3.15 | 5.13 | 53.2% | 5 | $90,278 |
| Milwaukee Catholic Home Milwaukee · staffing data not validated | 5.4 | 107 | — | — | 42.5% | 4 | None |
| Edenbrook Lakeside Milwaukee | 5.6 | 145 | 2.02 | 3.43 | 41.4% | 1 | $138,434 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.