Complete Care at Berkshire LLC: Staffing, Turnover, and Inspection Record
Complete Care at Berkshire LLC is a 130-bed for-profit nursing home in Reading, Pennsylvania, part of Complete Care. In the CMS August 2026 release it reported 1.85 nurse aide hours per resident per day, 16% below the Pennsylvania average of 2.19, and 39.1% nursing staff turnover (Pennsylvania average 44.5%).
Complete Care at Berkshire LLC
5501 Perkiomen AvenueReading, PA 19606
Berks County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Berkshire LLC, nurse aides logged 1.85 hours per resident per day, 16% below the Pennsylvania average. With about 121 residents a day, that works out to roughly 223 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 5% below the all-days figure.
| Hours per resident per day | This home | Pennsylvania avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.85 | 2.19 | 2.32 |
| Licensed practical nurses | 0.91 | 0.91 | 0.86 |
| Registered nurses | 0.56 | 0.79 | 0.69 |
| All nursing staff | 3.32 | 3.89 | 3.86 |
| All nursing staff, weekends | 3.15 | 3.53 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
39.1% of nursing staff at Complete Care at Berkshire LLC left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 41.2%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 20, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 7 health deficiencies (Pennsylvania average 10.1). CMS lists 1 fine totaling $13,070 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 25, 2026 | Fine | $13,070 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Berkshire LLC holds 4 of 5 overall; the Pennsylvania average is 3.0.
About Complete Care at Berkshire LLC
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Medicare and Medicaid certified since: Sep 22, 1994
- Councils: resident and family councils
- Area: urban
Nursing homes near Complete Care at Berkshire LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Fairlane Gardens Nursing and Rehab at Reading Reading | 0.5 | 124 | 1.88 | 3.08 | 46.7% | 1 | $101,602 |
| Wyomissing Health and Rehabilitation Center Reading | 5.6 | 103 | 2.21 | 3.57 | 56.4% | 4 | None |
| Spruce Manor Nursing & Rehabilitation Center West Reading | 5.8 | 184 | 1.93 | 3.23 | 24.6% | 4 | None |
| West Reading Skilled Nursing and Rehabilitation Ce West Reading | 6.0 | 176 | 1.87 | 3.11 | 56.8% | 1 | None |
| Mifflin Center Shillington | 6.0 | 136 | 2.09 | 3.42 | 22.9% | 4 | None |
| Highlands at Wyomissing Wyomissing | 6.9 | 80 | 3.76 | 6.67 | 27.7% | 5 | None |
| Laureldale Skilled Nursing and Rehabilitation Cent Laureldale | 7.1 | 198 | 1.98 | 3.27 | 31.8% | 3 | $16,036 |
| Transitional Sub-Acute Unit Wyomissing | 8.3 | 50 | 2.49 | 5.56 | 25.3% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.