Colonial Health Services: Staffing, Turnover, and Inspection Record
Colonial Health Services is a 70-bed for-profit nursing home in Colby, Wisconsin, part of North Shore Healthcare. In the CMS August 2026 release it reported 2.23 nurse aide hours per resident per day, 14% below the Wisconsin average of 2.58, and 42.9% nursing staff turnover (Wisconsin average 46.9%).
Colonial Health Services
702 W Dolf StColby, WI 54421
Clark County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Colonial Health Services, nurse aides logged 2.23 hours per resident per day, 14% below the Wisconsin average. With about 59 residents a day, that works out to roughly 132 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.23 | 2.58 | 2.32 |
| Licensed practical nurses | 0.47 | 0.64 | 0.86 |
| Registered nurses | 0.86 | 0.99 | 0.69 |
| All nursing staff | 3.57 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.18 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
42.9% of nursing staff at Colonial Health Services left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 30.0%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 21, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Wisconsin average 9.5). CMS lists 1 fine totaling $22,191 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Aug 19, 2025 | Fine | $22,191 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Colonial Health Services holds 2 of 5 overall; the Wisconsin average is 3.0.
About Colonial Health Services
- Ownership: For profit - Corporation
- Chain: North Shore Healthcare, 59 homes
- Legal name: NSH Colby LLC
- Medicare and Medicaid certified since: Mar 1, 1984
- Councils: resident council
- Area: rural
Nursing homes near Colonial Health Services
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Abbotsford Health Care Center Abbotsford | 1.9 | 78 | 1.87 | 3.16 | 44.4% | 2 | $15,939 |
| Clark County Rehabilitation & Living Center Owen · abuse citation | 10.8 | 172 | 3.11 | 4.73 | 53.2% | 3 | None |
| Aspirus Care & Rehab-Medford Medford | 15.1 | 50 | 3.47 | 5.94 | 41.2% | 5 | None |
| Three Oaks Health Services Marshfield | 17.4 | 75 | 2.06 | 3.51 | 40.9% | 2 | $31,778 |
| Norwood Health Ctr-Central Marshfield | 18.0 | 32 | 3.98 | 6.12 | 40.0% | 5 | None |
| North Shore Healthcare at Marshfield Marshfield | 19.2 | 120 | 2.54 | 3.64 | 25.9% | 4 | None |
| Oakbrook Health and Rehabilitation Thorp · abuse citation | 23.4 | 58 | 1.98 | 3.39 | 45.9% | 2 | None |
| Rib Lake Health Services Rib Lake | 28.2 | 50 | 2.13 | 3.74 | 50.0% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.