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Citadel Care Center-Wilmette: Staffing, Turnover, and Inspection Record

Citadel Care Center-Wilmette is a 80-bed for-profit nursing home in Wilmette, Illinois, part of Citadel Healthcare. In the CMS August 2026 release it reported 2.11 nurse aide hours per resident per day, about the same as the Illinois average of 2.09, and 26.8% nursing staff turnover (Illinois average 44.5%).

Certified for Medicare and Medicaid · CMS number 145932

Citadel Care Center-Wilmette

432 Poplar Drive
Wilmette, IL 60091
Cook County
Aide hours per resident a day
2.11
Illinois average 2.09
Nursing staff turnover
26.8%
Illinois average 44.5%
Certified beds
80
about 59 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Citadel Care Center-Wilmette, nurse aides logged 2.11 hours per resident per day, about the same as the Illinois average. With about 59 residents a day, that works out to roughly 125 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.

Staff hours per resident per day at Citadel Care Center-Wilmette, Illinois average, and US average
Hours per resident per dayThis homeIllinois avgUS avg
Nurse aides (CNAs)2.112.092.32
Licensed practical nurses0.700.640.86
Registered nurses0.810.720.69
All nursing staff3.623.453.86
All nursing staff, weekends3.223.083.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

26.8% of nursing staff at Citadel Care Center-Wilmette left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 27.3%. No administrators left over the same period.

Nursing staff turnover
26.8%
Illinois 44.5% · US 45.8%
Registered nurse turnover
27.3%
Illinois 41.8% · US 42.9%
Administrators who left
0
Illinois average 0.5

Inspections and penalties

State inspectors last completed a standard health inspection on Apr 9, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Illinois average 12.5). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
1
From complaints
0
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Citadel Care Center-Wilmette holds 5 of 5 overall; the Illinois average is 2.5.

Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
5 of 5

About Citadel Care Center-Wilmette

  • Ownership: For profit - Limited Liability company
  • Chain: Citadel Healthcare, 14 homes
  • Legal name: Citadel Care Center-Wilmette LLC
  • Medicare and Medicaid certified since: Apr 15, 1997
  • Councils: resident council
  • Area: urban

Nursing homes near Citadel Care Center-Wilmette

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Citadel Care Center-Wilmette. Column headers sort the table.
Three Crowns Park
Evanston · abuse citation
0.9342.514.88—2None
Westminster Place
Evanston
1.41053.105.2323.1%5None
Alden Estates of Evanston
Evanston
1.5991.903.5818.5%5None
The Pearl of Evanston
Evanston
1.71581.953.6023.7%5None
Warren Barr Lieberman
Skokie
2.02402.033.3244.4%4None
Alden Estates of Skokie
Skokie
2.1562.464.6241.0%5None
The Citadel of Skokie
Skokie
2.31131.622.7328.6%4$27,891
Aliya of Evanston
Evanston
2.4571.623.3252.8%4$52,199

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Illinois

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.