Charter House Inc: Staffing, Turnover, and Inspection Record
Charter House Inc is a 32-bed nonprofit nursing home in Rochester, Minnesota. In the CMS August 2026 release it reported 4.49 nurse aide hours per resident per day, 78% above the Minnesota average of 2.52, and 53.8% nursing staff turnover (Minnesota average 42.2%).
Charter House Inc
211 Northwest Second StreetRochester, MN 55901
Olmsted County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Charter House Inc, nurse aides logged 4.49 hours per resident per day, 78% above the Minnesota average. With about 13 residents a day, that works out to roughly 59 aide hours a day, or about 7 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Minnesota avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 4.49 | 2.52 | 2.32 |
| Licensed practical nurses | 1.50 | 0.61 | 0.86 |
| Registered nurses | 3.47 | 1.06 | 0.69 |
| All nursing staff | 9.47 | 4.19 | 3.86 |
| All nursing staff, weekends | 8.20 | 3.71 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
53.8% of nursing staff at Charter House Inc left over the year CMS measured, against a Minnesota average of 42.2% and a US average of 45.8%. Registered nurse turnover was 45.5%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 31, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Minnesota average 7.0). CMS lists 1 fine totaling $8,824 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 12, 2024 | Fine | $8,824 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Charter House Inc holds 5 of 5 overall; the Minnesota average is 3.2.
About Charter House Inc
- Ownership: Non profit - Corporation
- Legal name: Charterhouse Inc
- Medicare and Medicaid certified since: Jul 1, 1985
- Part of a continuing care retirement community
- Councils: resident and family councils
- Area: urban
Nursing homes near Charter House Inc
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Samaritan Bethany Home on Eighth Rochester | 0.4 | 128 | 2.25 | 3.53 | 47.4% | 3 | $27,555 |
| Rochester Restorative Care Center Rochester | 0.8 | 85 | 2.30 | 4.18 | 100.0% | 1 | $387,209 |
| Edenbrook of Rochester Rochester | 1.8 | 81 | 2.02 | 3.75 | 42.6% | 2 | $53,260 |
| Edenbrook Rochester West Rochester | 2.0 | 48 | 2.24 | 4.25 | 34.4% | 2 | $14,518 |
| Madonna Towers of Rochester Rochester | 3.0 | 62 | 2.38 | 3.97 | 60.5% | 3 | $10,196 |
| Rochester Rehabilitation and Living Center Rochester | 4.0 | 56 | 2.55 | 5.09 | 73.5% | 1 | None |
| Stewartville Care Center Stewartville · abuse citation | 11.6 | 50 | 2.68 | 4.36 | 60.3% | 1 | $11,911 |
| Edenbrook Pine Haven Pine Island · staffing data not validated | 15.4 | 70 | — | — | 73.6% | 2 | $14,898 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.