Caretel Inns of Tri-Cities: Staffing, Turnover, and Inspection Record
Caretel Inns of Tri-Cities is a 60-bed for-profit nursing home in Bay City, Michigan, part of Symphony Care Network. In the CMS August 2026 release it reported 2.04 nurse aide hours per resident per day, 12% below the Michigan average of 2.33, and 63.0% nursing staff turnover (Michigan average 44.1%).
Caretel Inns of Tri-Cities
6700 Westside Saginaw RoadBay City, MI 48706
Bay County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Caretel Inns of Tri-Cities, nurse aides logged 2.04 hours per resident per day, 12% below the Michigan average. With about 56 residents a day, that works out to roughly 114 aide hours a day, or about 14 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.04 | 2.33 | 2.32 |
| Licensed practical nurses | 1.03 | 0.88 | 0.86 |
| Registered nurses | 0.73 | 0.78 | 0.69 |
| All nursing staff | 3.81 | 3.99 | 3.86 |
| All nursing staff, weekends | 3.42 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
63.0% of nursing staff at Caretel Inns of Tri-Cities left over the year CMS measured, against a Michigan average of 44.1% and a US average of 45.8%. Registered nurse turnover was 61.5%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 7, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Michigan average 10.1). CMS lists 3 fines totaling $134,784 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jul 24, 2025 | Fine | $54,100 |
| Jul 24, 2025 | Payment Denial | 28 days from Aug 21, 2025 |
| May 8, 2025 | Fine | $38,961 |
| Feb 14, 2024 | Fine | $41,723 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Caretel Inns of Tri-Cities holds 1 of 5 overall; the Michigan average is 3.1.
About Caretel Inns of Tri-Cities
- Ownership: For profit - Corporation
- Chain: Symphony Care Network, 7 homes
- Legal name: Wood Care VIII Inc
- Medicare and Medicaid certified since: Oct 25, 2007
- Councils: resident council
- Area: urban
Nursing homes near Caretel Inns of Tri-Cities
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Carriage House Nursing and Rehabilitation Bay City | 3.8 | 120 | 2.21 | 3.85 | 46.3% | 2 | None |
| Bay Shores Senior Care and Rehab Center Bay City | 4.1 | 126 | 2.31 | 3.72 | 35.7% | 4 | None |
| Hampton Nursing and Rehabilitation Bay City | 5.1 | 51 | 1.60 | 3.00 | 42.9% | 4 | None |
| Great Lakes Rehabilitation Center Saginaw | 5.1 | 55 | 2.56 | 4.42 | — | 2 | $21,244 |
| Hoyt Nursing & Rehab Centre Saginaw | 7.2 | 128 | 2.44 | 3.88 | 42.9% | 3 | $30,740 |
| Saginaw Senior Care and Rehabilitation Center, LLC Saginaw | 7.4 | 71 | 2.24 | 3.61 | 47.3% | 4 | $68,083 |
| Covenant Skilled Nursing and Rehabilitation at Wel Saginaw | 7.7 | 39 | 2.03 | 4.96 | 36.7% | 4 | None |
| Adira Nursing and Rehabilitation Saginaw | 7.8 | 92 | 2.55 | 3.97 | 61.8% | 2 | $34,100 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.